Email notification

[John Stalzer]

Is there a way of me finding out where the email notification is failing? I know I have everything configured properly. Even when I send a trap test, nothing seems to get out. I know the SNMP server is working, because we have traps from our network monitoring getting out.
Tried just about everything and the big boss wants to see results…
Thanks,

[Craig McK · Accepted solution]

Hi John,

If events are being generated and sent to the CMS, you should be able to check the status of the automatic event handling task in:
Options -> Events -> Automatic Event Handling -> Manage Tasks

If a task here is set to email a notification, selecting it and clicking Task Results should show a breakdown of the steps involved?

[John Stalzer]

Craig,

Thanks for the help. At least now I know where it's failing.