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Error Installing Version Control Agent (2.1.0.720)

 
Jeff Westwood
Frequent Advisor

Error Installing Version Control Agent (2.1.0.720)

Name: Version Control Agent for Windows
New Version: 2.1.0.720

Beginning Silent Session...

The software is not supported for installation on this system.

The HP System Management Homepage Win32 service was not found by the installer.

Installation will not continue.
The operation was not successful.
15 REPLIES 15
Ivan KOVAC
Respected Contributor

Re: Error Installing Version Control Agent (2.1.0.720)

Hello

Are you install only VCA or complet ProLiant Support Pack?

I.

Jeff Westwood
Frequent Advisor

Re: Error Installing Version Control Agent (2.1.0.720)

I already have the 7.10 Support Paq on all my servers. The software status in CIM was green for all servers, but now the Software status on all my servers has turned yellow because the Version Control Repository Manager has downloaded a bunch of updates. All the rest of the updates install OK but when I install the VCA by clicking the grey button to "install/update the software" I get this error.
Andreas Husch
Advisor

Re: Error Installing Version Control Agent (2.1.0.720)

hello!

tried to install on 2 systems - one with 6.40 and the other with 7.10.

i get the same error on both systems.

brgds Andreas Husch
Andreas Husch
Advisor

Re: Error Installing Version Control Agent (2.1.0.720)

hi!

i found it - you need to install the new package "cp005152.exe" (hp system management homepage for windows). it was downloaded with the new version control agent.

what i don´t understand is that after installing it i have now 2 system management homepage icon´s in the management agents menu. is it replacing any part of software or an additional tool...?

brgds Andreas H
Fellmann
Occasional Contributor

Re: Error Installing Version Control Agent (2.1.0.720)

I have the same problem. Where is the package cp005152.exe located? I couldn't find it on HP sites or on my SIM-Server (autoupdated).
bfell
Silvester2
Frequent Advisor

Re: Error Installing Version Control Agent (2.1.0.720)

Hi,

I have the same thing on all our servers.

I also tried finding this CP005152.exe file, but with no success.

Yours,
Silvester2
Frequent Advisor

Re: Error Installing Version Control Agent (2.1.0.720)

I found the solution.
De file CP005152.exe (Homepage 2.0 installer) is already downloaded by the repository manager (\repository\CP005251.exe).
The file is not recognized in the previous version of Version Control manager, for this item (Management Homepage) is not an item in the VC.

Run this file manually on all the servers, prior to installing the new version of VC (CP004689.exe). you can install this new version of VC manually or through the VC.

Good luck!
Fellmann
Occasional Contributor

Re: Error Installing Version Control Agent (2.1.0.720)

With the manual installation of CP005152.exe it's working fine. Let's go to update about 90 Servers manualy.
bfell
Silvester2
Frequent Advisor

Re: Error Installing Version Control Agent (2.1.0.720)

haha..

I feel your pain.. I have the same thing.
(but then about 12)
If anyone have a better idea, please let us know.

Silvester
Silvester2
Frequent Advisor

Re: Error Installing Version Control Agent (2.1.0.720)

guess the pain CAN be relieved..

You can go to the Deploy Menu,
and Select Deploy Drivers, Firmware and Agents.
Then select Install Software and Firmware.

There you can select which systems, and which package.
There the file is located at
Software - System management
HP System Management Homepage for Windows
2.0.1.104


Silvester
Andreas Husch
Advisor

Re: Error Installing Version Control Agent (2.1.0.720)

about 350 servers worldwide to update...

but i´d rather do it manually because i want to know what´s going on.

brgds Andreas H
Fellmann
Occasional Contributor

Re: Error Installing Version Control Agent (2.1.0.720)

I'm unable to install the new System Management Homepage (cp005251.exe) on some W2000-Servers. Setup starts and the Win-Java is shown as a running process for a few seconds but nothing else matter. The Page is always the old one.

Any idea?
bfell
Silvester2
Frequent Advisor

Re: Error Installing Version Control Agent (2.1.0.720)

Well i had another strange thing:

After installing the CP005251.exe with the "Deploy Drivers, Firmware and Agents" tool in HPSIM, the VC Repository manager disappeared completely.

The files were still there, and it said it was still running (in the processes list), but it was not recognized by the HPSIM anymore.
the solution to this problem eventually was reïnstalling the Version control Repository manager. :(

Any one else had this proble
Silvester2
Frequent Advisor

Re: Error Installing Version Control Agent (2.1.0.720)

Fellman,

Are all the other items in the VCA up-to-date?

Maybe the Management Homepage 2.0 has some dependencies?
Timothy Kaufman_1
New Member

Re: Error Installing Version Control Agent (2.1.0.720)

I had to delete the %systemdrive%\hp\hpsmh\data\cgi-bin which showed up as a file instead of a folder to get The HP System Management Homepage install to work.

The the VCA and Online diagnostics would install