False Minor HWstatus SIM alerts

[Radical]

I've read many treats concerning false HWstatus alerts.
I've tried many things but still a server stays in Minor HWstatus.

This is what I tried :

- rebooting the server
- Hardware status polling
- Software status polling
- Cleared all the alerts for the server in integrated log.
- Cleared all the events for this server.
- Deleted all options in the HP Management page (Control Panel) on server
- Restarted the SNMP service (as well the HP services)
- Deleted the server from SIM (and added him)
- Configure and repair agent
- Replicate agent settings

System info :
Operating system: Windows 2003
Version: Systems Insight Manager 5.0 with SP4 - Windows
Build version: C.05.00.01.01

Any help ?

[David Claypool]

What version of the PSP do the devices have? Are both the SNMP agents and the WBEM (WMI) Providers installed?

[Rob Buxton]

When you go to the SMH homepage - what is the status that is showing?
Another candidate are NICs with no cable that haven't been disabled or the ILO having no cable.

[Radical]

Plug-in applications:

HP Server Migration Pack 2.0.1
HP Virtual Machine Management Pack 2.0.1
HP BladeSystem Integrated Manager 2.0.2
HP Performance Management Pack 4.0.1


All Network adapters and Ilo are connected and working fine.

[Radical]

Management Homepage is showing no errors.

Where can I find the PSP version ?

[Radical]

ProLiant Support Pack for Microsoft Windows 2000 version 7.60A (English (US), Japanese)

Both SNMP and WBEM enabled.

[Radical]

Correction : only SNMP is used.

[Graeme Bray]

I've tried all the same things. I don't have the issues when my system is *not* at 7.60 on W2K servers..but as soon as I update it, it goes and gives me the darn yellow mark. I've got at least two servers that do this.

If you find a solution, please let me know as well. I've tried all your solutions as well. It seems like its an issue with the 7.60 agents..but nothing else will install on the W2K machines. My best idea is to install W2K3..

[Radical]

Anyone ?