First time login to Insight Manger fails

[Daniel A. Barger]

I just installed Insight Manager 7SP2. It is installed on a whitebox PC running XP Professional, currently patched.

I am managing Netware servers with no Windows servers/domains, so during the install, the default user was my user, I entered a password (well known to me!) and the domain was/is the name of the PC.

SQL is running. When I try to login to Insight Manger, the username/password/domain combination used in the install fails. I uninstalled/reinstalled Insight Manager with the same results.

I've tried the login with and without the machine name in the Domain. I also am certain that case of the user name and password are correct.

Any suggestions?

Daniel Barger
Barger Technology Inc.

[Daniel A. Barger]

Found my own answer at

C:\Program Files\HP\Insight Manager 7 SP2\www\ui\help\en\helpidx2.htm

Provides specific steps to resolve login failure on XP