Health Status Indicator always Green

[MAlbrecht]

I'm running HPSIM 5 SP4, I have 2 servers, one with a bad fan, and one with a bad power supply. I've received traps on both of them and it's listed as an unlceared event, however the Health status is Green.

I believe I've got the SNMP configured correctly is there something I'm missing?

[Daniel Leblanc]

Try HARDWARE STATUS POL,under OPTION>STATUS POLLING>HARDWARE POLLING

[MAlbrecht]

I ran the Hardware Status polling on both servers, it completes almost immediatly(62ms)with no errors and no changes in the Health Status.
Still Green for Both

[Daniel Leblanc]

Is you re Global Protocol Setting Default ping setting from 'Use ICMP protocoll...' if it is try changing it to 'Use the TCP protocol...'