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help on installing VC agent for windows

 
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nathan_78
Advisor

‎01-05-2006 02:37 AM

‎01-05-2006 02:37 AM

help on installing VC agent for windows

cannot get the VC agent to upgrade from 2.0 to this version. any work around for this??

Name: Version Control Agent for Windows
New Version: 2.1.2.740

Beginning Silent Session...

The software is not supported for installation on this system.

The HP System Management Homepage Win32 service was not found by the
installer.


Installation will not continue.

The operation was not successful.

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Rich Purvis
Honored Contributor

‎01-05-2006 05:28 AM

‎01-05-2006 05:28 AM

Solution

Re: help on installing VC agent for windows

Judging by the message you posted it is looking for the System Management Homepage service. The VC Agent in SS7.20 and on, which includes the version you are using from SS7.40 - requires the System Management Homepage. It is a separate component within the PSP - I would suggest you install it first and then do the VC Agent upgrade, it should work then.

-Rich
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