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Re: HP Contact Number for HP SIM Support

 
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Tim McGue
Regular Advisor

HP Contact Number for HP SIM Support

I've been round and round the HP telephone systems a couple of time to get support for HP SIM. The web site says try 1-800 HP Invent. It seems like the people I get there don't know what SIM is. I've had much better luck using:
800-OK-COMPAQ then 2x2xphone numberx3x5x1

What is the correct number to call?

Tim
5 REPLIES 5
Rob Buxton
Honored Contributor
Solution

Re: HP Contact Number for HP SIM Support

I could provide some numbers, but I'm not sure you'd want to call New Zealand which would then route you across the ditch to Aussie!
David Claypool
Honored Contributor

Re: HP Contact Number for HP SIM Support

Tim:

While 1-800-HP-Invent eventually will be the correct number, they are not ready to take questions on hpSIM yet. Continue to use the OK-Compaq number for support.

I've submitted a request to change the tech support page for hpSIM and we're also going to inform operators at the HP-Invent number what hpSIM is and how to direct people to the right place.

Thanks for catching this.
Tim McGue
Regular Advisor

Re: HP Contact Number for HP SIM Support

David,

Thanks for your quick response. As always, right on the money.

I was worried I was going to have to call Australia. I don't think I know the language (except the Australian word for beer)!

Tim
Rob Buxton
Honored Contributor

Re: HP Contact Number for HP SIM Support

That's the easiest points I've ever earned!
Tim McGue
Regular Advisor

Re: HP Contact Number for HP SIM Support

I was hoping to get some points over to David. Had a little hiccup in the network. Consider it a bonus!

Tim