HP SIM 5.0 System Management Links not using fully qualified domain names

[James Amies_1]

When following the System Management pages or system web application pages, the link only launches against the hostname rather than the fully qualified domain.

For example. My HP SIM server is call hpsim01 and sits in the domain mycorp.com so the FQDN is hpsim01.mycorp.com.

I have a managed system called srv01 which is in a subdomain of mycorp.com called lab. This makes the FQDN srv1.lab.mycorp.com.

The discovery works fine and name resolution works fine from command line, but from the system page for srv1, when I click the on the management link it only uses the hostname. This opens another browser window with a URL of http://srv1/ rather than http://srv1.lab.mycorp.com/. Any helpfull ideas? Have I missed something really basic?
resolution works fine from command line, but from the system page for srv1 when I click the on the management link it only uses the hostname. This opens another browser windows with a URL of http://srv1/ rather than http://srv1.lab.mycorp.com/. Any helpfull ideas? Have I missed something really basic?

[Damien_19 · Accepted solution]

Goto: Options -> Security -> System Link Configuration

change to full DNS name.

[David Claypool]

It's also possible that your CLI experience is because of WINS resolution. HP SIM exclusively uses DNS. It sounds like your DNS isn't properly doing short name lookups. Use NSLOOKUP on your CMS to check.

[James Amies_1]

Thanks for the replies. Not using WINS so its not that. The System Management Link configuration was the problem. It was set to hostname rather than full DNS. Under security? that was what through me.

[James Amies_1]

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