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HP SIM 6 / VCA

 
Highlighted
Advisor

HP SIM 6 / VCA

Hi - I have a few Windows server that seem to be unable to connect back to the VC Repository. Here's the error message from the VCA client log:
-----------------
Severity Error
Task ID XEDataCollection
Date / Time 30/12/2010 00:16:40
Message The repository specified did not return a result.
Additional Data
Connection: close
Content-Length: 248
Content-Type: text/html; charset=iso-8859-1
Date: Thu, 30 Dec 2010 00:16:41 GMT
Location: /cpqlogin.htm?RedirectUrl=/vcrepository&RedirectQueryString=
Server: CompaqHTTPServer/9.9 HP System Management Homepage/6.2.2.7
Set-Cookie: Compaq-HMMD=0001-620f825d-e8e4-a247-add4-1a2dde164097-1293668201002782; path=/
Status: 302
--------------

Have I missed something obvious? Thanks.

Phil
4 REPLIES 4
Highlighted
Honored Contributor

Re: HP SIM 6 / VCA

Check it's connecting to the correct VCA? Are the credentials correct?
Try logging onto the VCA directly and re-adding credentials etc.
Check DNS?
Highlighted
Advisor

Re: HP SIM 6 / VCA

Hi - the answer was relatively simple. Once I updated the VCA's on the servers affected, they connected without any issues. I presume the VCRM I'm using (6.2.0.860) must be particular about which versions of the VCA can connect to it.
Highlighted
Honored Contributor

Re: HP SIM 6 / VCA

That's not normally the case, the VCRM must be able to support older VCA's otherwise it wouldn't be much use.
But, at least it's going.
Highlighted
Advisor

Re: HP SIM 6 / VCA

Same problem here.

Had to setup another VCRM on a old server. Configure and replicate agent settings to point to this VCRM. Install VCA version 6.2.0.860. Then configure and replicate agent settings to point to the VCRM on SIM server.

is there more to this box of bits???