HP SIM & Netware Insight Agents

[Preston Gallwas]

Our school district has undergone the task of implementing a SIM CMS in order to simplify network management. Currently, we use a software called Big Brother (www.bb4.org) to do basic server montioring.

Since we've upgraded all of our servers this last summer to Proliant class servers (DL360s, DL380's, ML370's), we would like to use SIM to monitor them from this point forward.

I have been tasked with setting up this CMS. I tried pouring over the documentation for the answer to some of these questions, but finidng the specific results in that extensive manual is ...tasking in and of itself, so I've come here.

My questions as are follows:

--What must be done to integrate Insight Agents for Netware (7.10a) with SIM?
> SIM will recognize the system, and poll for events and status (and detect degraded hardware and such) from the "management agent", but it does not detect as an Insight management agent, and there is no link to the insight agent

--Is there a way to use "replicate agent settings" for Netware insight agents? Our windows based insight servers are ...under five, but netware servers are over fourty, so having this option would be a major boon.

--Insight Manager sends alerts when communication is lost with a server, even for a brief period of time. I've received several alerts for "loss of communication" with a server that has lasted for less than three seconds (email alert on critical error). Connectivity to several of these servers have never been lost, and some are even on the local Network (different subnet). What can be done to troubleshoot this issue?

My many thanks for your time and I am eagerly awaiting your replies and participation. Take care,

Preston

[Darren Harvey_1 · Accepted solution]

Most of what you ask for is pretty easy.

There is no major integration with HPSIM and the 7.10 agents. The biggest things you need to look at are trust relationships between the console and the individual servers. Otherwise, just make sure that the trap destinations and community strings are set right. Most likely the reason there is no link is because you need to do an extra device identification on the servers after you have all the trusts and SNMP setup properly.

Replicating agent settings uses trust relationships. Make sure these are set properly and this should work.

The reason you are getting server down messages when the server is not down is because the server has not replied to a PING from the console. This could be because the server is busy or because the network connection is slow or busy. Best way to fix this is to change the SNMP timeout from the default to a higher number or increase the retries to a higher number. You can do this by modifying the individual server properties or in global protocol settings.

[Preston Gallwas]

Thanks for the response, clarified what I needed! I'm working on setting up trusts now.