HP SIM Error: HP SIM can access the system(s)' basic WBEM / WMI and SNMP data, but it cannot access

[Asok kumar]

HP SIM Error: HP SIM can access the system(s)' basic WBEM / WMI and SNMP data, but it cannot access all the system information.

Getting the above error while discovering the systems. Work around it gives is to Quick repair. When I quick repair it starts up and throws the below things and gives the status as failed.


----------------------------------------------
Subscribing to WBEM / WMI indications ...
Subscribe to WBEM / WMI Indications (DONE).......................... [FAILED]
Check whether target system met the requirements and all of the software require
d to support indications is installed.

Send test WBEM/ WMI indication from the system (DONE)............... [FAILED]
CMS has to be subscribed for WBEM / WMI indications before it can receive a test
indication.

Windows configuration command (START)...
Configuring SSH authentication (START)...
SSH is not installed on the target server. In order to install SSH, use a web b
rowser to browse to HP Systems Insight Manager, select Deploy from the menu, sel
ect Install OpenSSH, and follow instructions."


Set Trust relationship to "Trust by Certificate" (START) ...
Set Trust relationship to "Trust by Certificate" (DONE)............. [SUCCESS]
Added this instance of HP SIM to the trusted certificate list for System Managem
ent Homepage 2.0 or later.


Setting SNMP trap destination (DONE).................................[SUCCESS]
Update SNMP setting to accept SNMP requests from the HP SIM instance.[SUCCESS]
Successfully restarted necessary web based management applications to ensure tha
t all successful changes will be effective.
Running the Windows based repair tool (DONE).......................... [ERROR]
Additional details above.

Configuring SSH authentication (START)...
Configure SSH for host based authentication (DONE).................. [FAILED]
Configuration failed to complete due to the following exception:
Connection
to the target system failed due to Connection refused: connect.Target system mig
ht be down or does not have a SSH server. The network connection problem could a
lso cause this issue.
----------------------------------------------

Could anyone help on the above as I am unable to send even a test trap.

[Rob Buxton]

What kind of server?
What's the OS version and whats the PSP version?

With SNMP you need to have a Trap destination set. That needs to point to the HPSIM Server.

[Asok kumar]

Its a management server. And its a Windows Server 2003, Standard Edition.

I did not get what is the PSP.could you please eloborate on that.

And I have checked the SNMP settings the server is pointed to the HP SIM server.

[marcelo berges]

make sure your firewall is not blocking porst 161,162... also you can use snmputil (using the snmputil trap command )to monitore snmp activity at your nic level, then you can confirm if the traps hit the server, if not then there must be something blocking your packages.

you may need to download the tool from the web.
also make sure that at your SMH you have selected snmp as the source from setting/datasource.

hope this help

[danobi]

Hi Asok,

sound like I have a similiar problem.
Please check your application eventlog for those errors:
___________________________________________
Event Type: Warning
Event Source: HP Systems Insight Manager
Event Category: None
Event ID: 2
Date: 03.08.2010
Time: 09:04:48
User: N/A
Computer:
Description:
Restarting MxDTF

Event Type: Error
Event Source: HP Systems Insight Manager
Event Category: None
Event ID: 1
Date: 03.08.2010
Time: 09:04:48
User: N/A
Computer:
Description:
Restart was Successful
___________________________________________

Tell me when you find these.

Greetings,
Daniela

[Asok kumar]

Hi All,

I have resolved the problem. Checked the HP Insight Foundation Agent and it was not started, so the HP SIM was unable to receive the alerts from the server. I have restarted the service and its working fine.

Thank you all for your valuble feedback.

Best Regards,
Asok kumar