HP SIM Installation Account Recommendation

[Joshua Warcop]

Greetings -
I've been trying and trying to work out a standard installation that works when HP SIM doesn't have an Administrator account. No local Administrator account(renamed) and no Domain Administrator account(renamed).

From my experience so far, HP SIM has been a royal pain to get going without an Administrator account. It's absolutely redicoulous that HP would "assume" that I have an Administrator account and hard-code this into half the program. I finally got OpenSSH to work and other things to work, however I can not run commands against the local CMS.

I also have major problems with PSP 7.10.0. It just doesn't want to install. It may work, but there is zero verbose logging and/or error messages generated. I am installing just the Insight Management agents, version control agent, and a couple other management apps. IT IS NOT an option to install the entire PSP, too much risk. (have had problems in the past with servers not coming online). It just doesn't work and there are not any error messages to say yes it did, or no it didn't.

I still have security auditing failures because "somtime" is still trying to run as administrator.

I've talked with HP Support and the support for this product seems LACKING. I'm pretty much getting the same reponse from everyone that this software is quite "broke". Is HP Planning on releasing another version that actually works? I'm seriously considering downgrading at this point because I know 7.2.3 works alright.

Anyone else feel the burn? Maybe this message turned into more of a rant, but has anyone got this going without an Administrator account and 7.10.0 agents and Initial Proliant Support Pack install?????

Josh Warcop
jwarcop@nspi.com

[Joel Rubenstein]

You will need to modify the tool definitions to use your renamed 'administrator' account. This is documented in the latest version of the whitepaper "Secure Shell (SSH) in HP Systems Insight Manager" available at

http://www.hp.com/go/hpsim --> Information Library --> Whitepapers

[Joshua Warcop]

Updating the XML files has been completed

[Scott_278]

Josh - I definitely sympathize. I spent a week trying to get this to work when we have renamed my administrator account. Joel is right though - take a look at the whitepaper he referenced. It's been recently updated to include the steps you need to perform if you rename the local Administrator account.