HPIM - New install problem

[Shayne Heidemann]

I have a clean install of Windows server 2003, Fully MS service patched.

After installing HPIM 4.1 (Typical), I get left at the screen "Please wait Checking for Java plugin".

I installed the default plugin.

Uninstalled everything, reinstalled, same result. Also browsing from another machine does the same thing.

Ideas?

[Rob Buxton]

See the various posts regarding the latest IE Patch MS04-025.
HP are looking at the problem, should be a patch soon for HPSIM.
Workarounds are:
Install another browser - I use Firefox
Remove the IE Patch until the fix comes out.
A warning though, there are Web Sites that explot the vulnerabilities the latest IE patch fixes.

[Carlos Pereira_5]

Hi,

I have the same problem in windows xp and 2000 advanced server.
Can you verify if you have "showLogonScreen" on C:\Program Files\HP\Systems Insight Manager\hpwebadmin\webapps\ROOT\login.jsp file? See if you have a call to this function on logon_onLoad().

Regards,
Carlos

[David Claypool]

Fix is posted. See thread at http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=666957