HPSIM 5.1 is randomly disabling monitoring of servers!!!

[HP Systems Insight]

Thought I'd chime in with my experience on the subject and I'll try and keep it short. (Running SIM 5.0 back then)

We were having a very similar issue although before I realized that systems were randomly disabling what I had figured out was that some servers (we have over 500 we monitor) were NOT sending alert e-mails - this we knew because WE DO USE CIMNOTIFY as well as SIM and WE LIKE IT THIS WAY (so don't give me the "you don't need both" junk!).

Anyway, I was pulling my hair out trying to figure out what was going on when I starting narrowing in on the problem and for the first time I did see this random disabling problem.

OK, so I wrote a custom script that would alert us whenever a system was disabled (very useful now because there is a group of us that monitor our SIM shared e-mail box).

But, at the same time I started remembering that on the previous PM that we had disabled a huge number of servers and after the PM we re-enabled them.

Long story short I figured out that something had not quite worked right when we tried to re-enable them (although from the SIM view they were NOT showing as disabled) I figured something in the database got messed up and I went and manually re-enabled all devices (not all at once but small numbers at a time) and we've been fine since!

MJ

[john mills_3]

any idea then on how to "re-enable" systems
that are currently disabled when the option
to re-enable is either not there or greyed
out !!

[dhaskins]

Has this issue been resolved?

We are also seeing this issue on our SIM 5.1 installation.

SIM is randomly suspending anywhere from two to five servers a week from monitoring.

Does SIM 5.1 SP1 address this issue?

Any help in this matter would be appreciated.



Donald

[Mikael Rönnbäck]

I'm still seeing this every now and then for a few hundred of our servers, even in SIM 5.1 SP1

[mark q]

I still see this with my insight manager installation, this morning I had over 1700 servers and now I'm down to 1550.. at random..

any word on this being fixed? I'm at the latest version of insight manager.

[Gene Nordahl]

I'm seeing this now too. I found by investigating why so many systems were being skipped during the Daily ID task.

It's been over a year (according to this string) anybody have a fix yet? Or a way to do a collection of disabled systems when HW status isn't disabled?

[J Ruffolo]

I am on v5.2.0.1 and I am still getting this random disabling of servers. My additional problem since moving over to the SQL personal edition is, I can no longer discover new systems. This is currently being pursued by HP.

[Michael Mercogliano]

Does anyone know if there is a solution to monitoring being randomly disabled. The ones I fixed today look as if they were set to be disabled for about a month. I'm on HP SIM build: C.05.03.00.00.

-Mike

[Scott_341]

I've started seeing this same problem on a couple of my servers after I upgraded to 5.3 last week. It seems to have something to do with the Daily System Identification task running as anytime I run that task against either of those servers, they disable. I've disabled that task for now and the servers are staying enabled.

[Michael Mercogliano]

Is there a solution to this issue? I'm still having the problem of random servers being suspended. I'm running:

Central management server:
Hostname: ENTSIMP1.chop.edu
Operating system: Windows 2003
Version: Systems Insight Manager 5.3 with SP1 - Windows
Build version: C.05.03.01.00
Build date: 2009-03-28 21:04
Patches: HOTFIX53_003.jar Wed, 8/19/2009, 2:20 PM EDT
HOTFIX53_004.jar Wed,8/19/2009, 2:20 PM EDT
HOTFIX53_005.jar Wed,8/19/2009, 2:20 PM EDT
HOTFIX53_006.jar Wed,8/19/2009, 2:20 PM EDT
HOTFIX53_007.jar Wed,8/19/2009, 2:20 PM EDT
HOTFIX53_008.jar Fri,10/16/2009, 5:18 PM EDT