Server Management - Systems Insight Manager
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Re: ilo and system name showing as ip

 
rhonda dimmick
Occasional Contributor

ilo and system name showing as ip

my RIB/iLO card is set to get ip address from DHCP server and register its name (ex: server-rib) and ip address with WINS server. I am using Windows DNS services with WINS lookup enabled. I am able to add the RIB/iLO card to SIM using its name "server-rib". Every information is correct in SIM except the SIM display the card ip address instead name in the System Name area. Looks like SIM can resolve ip address from a known name in WINS server, but why can't SIM display the card name correctly?
8 REPLIES 8
David Claypool
Honored Contributor

Re: ilo and system name showing as ip

It needs to be correct in both forward and reverse DNS lookups. Use nslookup or ping -a on the hpSIM server to see what the response it gets when starting with the IP address.
Sean Murray_1
Regular Advisor

Re: ilo and system name showing as ip

I too have the same issue with 7 servers and 4 RIBs. They showed up find in CIM 7. Now they only show up as IP addresses. When pinging and using NSLOOKUP, all information is correct. I am getting the right system name for the IP and vice versa.
What else could be the issue?
Or, like in the previous version, is there a way to edit the system and lock the info? If so, where because I can't seem to find it.
Thanks.
Rob Buxton
Honored Contributor

Re: ilo and system name showing as ip

SIM is more pedantic about the DNS being correct that CIM.
You need to have both forward and reverse lookups working and they both need to be the same.
In some environments there's quite a few tiers of DNS structure due to various legacy setups.
So, you might resolve ServerX, which would take a default FQDN of .mycompany.com but the Reverse lookup might resolve 10.10.0.10 to ServerX.subdomain.mycompany.com

We've had similar issues here as we move towards an AD based DNS which has new sub-domains and also Servers in the DMZ.

I don't think the new SIM cares about WINS, it's trying to become OS independent and use only DNS.
Sean Murray_1
Regular Advisor

Re: ilo and system name showing as ip

I actually fixed my issue. Something rather simple and overlooked.
The computer name itself was not a full name. I added the domain to the actual network name so it was a full name and that solved the NSLOOKUP issue. It now resolves both ways.
Sean Murray_1
Regular Advisor

Re: ilo and system name showing as ip

Forgot to add. Now my only issue is having them still showing up right for system name. They are still showing as IP addresses.
David Claypool
Honored Contributor

Re: ilo and system name showing as ip

Re-run discovery and identification and see if that clears it up.
Sean Murray_1
Regular Advisor

Re: ilo and system name showing as ip

Tried that. Unfortunately did not work.
Still showing IP as system name and DNS name is blank when I go to systemns page for more info. Indentifies hardware, OS, software versions, but no name.
Sean Murray_1
Regular Advisor

Re: ilo and system name showing as ip

Ah, also. The names of the severs in question have a different domain as well.
i.e. SIM has full name of .domain.com
The 7 servers still not showing up have names like server.domain.domain.com.
Never had an issue with CIM 7 though.