LINUX Agents and HP SIM4.1

[Mark Satayathum]

We have installed the PSP 7.1 for RH LINUX. Everything looks good at the server (e.g. the web interface shows all the information, including the version control agent stuff). However, when I pull a Server inventory report on the HP SIM console, the LINUX servers do not report the Product (shows up as "Linux Server" nor the serial numbers (blank).
Any ideas?

[David Claypool]

If you had HP SIM discover the server before the PSP was loaded, the Initial Data Collection task wouldn't have gotten much useful to put in the database. It would then wait on the default Bi-Weekly Data Collection task to suck data in the database. Try manually triggering the task and see what you get in your reports afterward.

[Mark Satayathum]

Tried manually running data collection, hardware/software polling, etc. Deleted a server and re-identified it, etc. Still not getting all the info.

SNMP Location and System Owner is correct. Product Model (just says Linux Server), Serial Number (blank), Operating System comes up as "LINUX", Memory Size shows 0, etc.

[David Claypool]

Sounds like SNMP is running but the agents aren't. Did you complete the installation with 'hpasm activate' as the user guide has you do?

[Mark Satayathum]

Yes, I believe they are running (output from "./hpasm status"):

hpasmd (pid 28897 28896 28895 28894 28893 28892 28891 28890 28889 28888 28887 28
886 28880) is running...
Status of Foundation Agents (cmafdtn): cmawebd cmathreshd cmahostd cmapeerd
cmawebd (pid 29215 29214 28961 28960 28959) is running...
cmathreshd (pid 28975) is running...
cmahostd (pid 29208 29207 28989) is running...
cmapeerd (pid 29040 29038 29004) is running...
Status of Server Agents (cmasvr): cmastdeqd cmahealthd cmaperfd
cmastdeqd (pid 29062 29061 29054) is running...
cmahealthd (pid 29091 29090 29089 29088 29087 29079 29078 29071) is running...
cmaperfd (pid 29093) is running...

[David Claypool]

The data you were able to retrieve comes from the standard SNMP MIB, and nothing from the Compaq enterprise (232). You're going to need to do some troubleshooting. Can you access the web agent? Is the data being populated? Can you SNMPWALK the host?

[Mark Satayathum]

The web interface is functional and all of the information is available on the server's System Management Homepage including the version control agent stuff, NIC utilization, etc.

[Mark Satayathum]

More info - I just tried to do a manual Data Collection and the stdout window showed this message:

The device does not have any supported instrumentation.

[Benneweg]

I had the same problem with SuSE Linux.

The solution was, that i had to put a line

rocommunity ROCOMMUNITYSTRING SIM-SERVER

into the snmpd.conf.

In older versions there only needed to be a rwcommunity.

[Mark Satayathum]

The rocommunity w/sim server line did the trick. The snmpd.conf file did have a similar line with the rWcommunity. Basically, I stripped that file down to two lines:

rocommunity ROCOMMUNITY STRING HPSIM-SERVER (ip address)
rwcommunity RWCOMMUNITY STRING


Thanks all for the assistance!

[John Reed_4]

If you want to receive SNMP trap information as it happens rather than wait for SIM to poll the device, make sure you put in:

trapsink
trapcommunity


(Omit the <>'s of course)