Moving service account from one domain to another

[Teresa Frye]

We are in the process of migrating to a new domain. I moved the service account used by hp sim 6.0 to the new domain and now sim won't start. I am getting the following event viewer error:

SSPI handshake failed with error code 0x8009030c while establishing a connection with integrated security, the connection has been closed.

Any ideas what I may need to change to get sim running again?

[BPE]

I saw once (around two or three years ago) a white paper which explained the changes you must make if you change the Administrator account name. Perhaps somebody knows the name.

Ŷou need to modify the account information in HP SIM config\globalsettings.props file and some DB entries. Search for your old Domain name. Take care that your new Domain account is able to access the SIM DB