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тАО12-24-2010 03:58 AM
тАО12-24-2010 03:58 AM
MX command errors
I get the folowing error when attempting to run any of the MX commands in HP SIM 6.2. The following error was returned when trying to run mxpassword -g, but I get similar errors for the other mx commands.
Exception in thread "main" java.lang.ExceptionInInitializerError
at com.hp.mx.cli.MxAuxillaryDispatcher.main(MxAuxillaryDispatcher.java:3
40)
Caused by: java.lang.NullPointerException
at com.hp.mx.utilities.MxKeystore.getPrivateKeyEncoded(MxKeystore.java:4
430)
at com.hp.mx.utilities.MxKeystore.
at com.hp.mx.utilities.MxKeystore.
... 1 more
ERROR: mxpassword received an exception from Java Virtual Machine.
ERROR: mxpassword received an exception from Java Virtual Machine.
Can anyone offer any assistance here? HP SIM is running on Windows Server 2008 R2.
Thanks,
Gary.
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тАО12-24-2010 11:44 AM
тАО12-24-2010 11:44 AM
Re: MX command errors
Make sure that:
1. Your username has been added to HP Systems Insight Manager database. credentials are correctly defined in HP SIM.
2. Your username and password, if specified, are correctly spelled.
3. HP Systems Insight Manager service is running or restart the services.
4. You used '--' for any long options and double quotes if your username include
s a domain.
Example:
hope this helps,
thanks,
Aftab
Looking for a quick resolution to a technical issue for your HPE products? HPE Support Center Knowledge-base тАУ Just a Click Away!
See Self Help Post for more details
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тАО12-25-2010 09:58 AM
тАО12-25-2010 09:58 AM
Re: MX command errors
This issue has been mainly seen during SIM Upgrade. Did you attempted SIM upgrade to 6.2?
Make sure you have the
This encoded certificate file is used to authenticate a secure connection with SIM server. If not present this error will occur.
Thanks,
Arunav Nayak
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тАО12-26-2010 08:09 AM
тАО12-26-2010 08:09 AM
Re: MX command errors
Can you please confirm what is the current status of your CMS.
Thanks,
Arunav
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тАО12-30-2010 03:00 AM
тАО12-30-2010 03:00 AM
Re: MX command errors
The install of HP SIM 6.2 was a fresh install and not an upgrade.
I am still experiencing this problem.
I wish to run MXPASSWORD to change the credentials SIM uses to connect to the database; can this be done any other way?
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тАО12-30-2010 06:50 PM
тАО12-30-2010 06:50 PM
Re: MX command errors
It is not possible to change HP SIM's password, that you use.
HP SIM uses Windows authentication scheme, thus if you create a new user in Windows with administrator privileges then the same user will be picked up by HP SIM as a new ADMIN user. Same is possible for all the users present in windows setup.
Maybe you can try create a new windows user and try to use the same credentials to connect to SIM. Lets see if this issue is resolved or not.
Thanks,
Arunav Nayak
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тАО01-05-2011 05:10 AM
тАО01-05-2011 05:10 AM
Re: MX command errors
I do not want to change the username I use to login to SIM. I want to change the username SIM uses to access the backend database. From the HP documentation I need to use MXPASSWORD to do this:
http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1041910