mxauthentication error

[Pat Wilson_1]

I have a fresh install of HPSim 4.2 SP2 on MSDE. I installed OpenSSH first, and I have verified OpenSSH is working by attaching using SSH.COM's SSH Secure Shell client. I can login correctly, and can run command prompt utilities like 'netstat'. I have run 'mxagentconfig', and established a connection to the OpenSSH server (something I was unable to do in previous posts).

I give this pre-amble because, I want to run custom commands on my CMS, and understand that HPSim uses OpenSSH to do this.

If I try and perform 'Tools -> Comand Line Tools -> Windows -> netstat...' from the CMS, I get an mxauthentication error (see attached). The 'Run By' user is a local administrator on the CMS Server, and is the account that both the OpenSSH and HPSim services run under.

Any ideas?

[Michael L. Ferguson · Accepted solution]

Pat,

1. Modify the Windows HP Systems Insight Manager tools to use the new user account:
a. Navigate to the tools directory. For example, C:\Program Files\HP\Systems Insight Manager\tools.
b. Search the tools directory for all files that execute tools as The Account that will work when you log into Openssh when you run Mxagentconfig (Administrator) - i.e. all files containing Administrator.
c. Edit mx-tools.xml for example, using Notepad.
d. Find each execute-as-user line in the XML file and change Administrator to the account specified in step 1:
Administrator
e. Make changes to reflect the following:
username
f. Run mxtool -m -f toolname.xml -x force.
g. Repeat these steps for the other XML tools that use the Administrator account:
openssh-install.xml, proliant-msa-tools.xml, repair-msa-tools.xml, wbemsubscriptions.xml, including any ProLiant Essentials specific XML files such as vmmtools.xml.
2. Configure each of your managed systems that is to run tools with this account

I Got this from the openssh whitepaper on http://h10018.www1.hp.com/wwsolutions/misc/hpsim-helpfiles/hpsim-ssh-wp.pdf

[Pat Wilson_1]

Worked like a charm. A big 10-4 on that good buddy !!

:)