Mysterious POST Error

[Brian Wright_1]

Every time I boot this particular DL360 G4 server, it reports a POST Error to SIM. However there is nothing in the POST that tells me anything is wrong. I've reseated the hardware on the box, Re-installed SSP 7.4 & 7.5, Used Firmware dis 7.5, and it still reports this nagging trap over to SIM. My only clues are the warning in the Windows Event log (below), and HP wants me to clear the NVRAM, and basically start from scratch. I really don't want to do that because the server functions A-OK otherwise.... The fans inside the module all say model # DB04048B12U and the Fan module itslef is HP part # 361399-001...Any ideas??

Event Type: Warning
Event Source: cpqasm2
Event Category: None
Event ID: 4146
Date: 7/21/2006
Time: 9:58:30 AM
User: N/A
Computer: PUPPIS
Description:
ADT74XX Unknown Fan! 0x01
Data:
0000: 00 00 00 00 02 00 58 00 ......X.
0008: 00 00 00 00 32 10 35 84 ....2.5
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........


Event Type: Warning
Event Source: Server Agents
Event Category: Events
Event ID: 1123
Date: 7/21/2006
Time: 9:58:56 AM
User: N/A
Computer: PUPPIS
Description:
System Information Agent: Health: Post Errors were detected. One or more Power-On-Self-Test errors were detected during server startup.
[SNMP TRAP: 6027 in CPQHLTH.MIB]
Data:
0000: 2f 00 60 02 02 00 00 00 /.`.....
0008: 01 00 00 00 00 00 00 00 ........
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 00 00 00 00 00 00 00 00 ........
0030: 00 00 00 00 00 00 00 00 ........
0038: 00 00 00 00 00 00 00 00 ........
0040: 00 00 00 00 00 00 00 00 ........
0048: 00 00 00 00 00 00 00 00 ........
0050: 00 00 00 00 00 00 00 00 ........
0058: 00 00 00 00 00 00 00 00 ........
0060: 00 00 00 00 00 00 00 00 ........
0068: 00 00 00 00 00 00 00 00 ........
0070: 00 00 00 00 00 00 00 00 ........
0078: 00 00 00 00 00 00 00 00 ........
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........
0090: 00 00 00 00 00 00 00 00 ........
0098: 00 00 00 00 00 00 00 00 ........
00a0: 00 00 00 00 00 00 00 00 ........
00a8: 00 00 00 00 00 00 00 00 ........
00b0: 00 00 00 00 00 00 00 00 ........
00b8: 00 00 00 00 00 00 00 00 ........
00c0: 00 00 00 00 00 00 00 00 ........
00c8: 00 00 00 00 00 00 00 00 ........
00d0: 00 00 00 00 00 00 00 00 ........
00d8: 00 00 00 00 00 00 00 00 ........
00e0: 00 00 00 00 00 00 00 00 ........
00e8: 00 00 00 00 00 00 00 00 ........
00f0: 00 00 00 00 00 00 00 00 ........
00f8: 00 00 00 00 00 00 00 00 ........
0100: 00 00 00 00 00 00 00 00 ........
0108: 00 00 00 00 04 01 00 00 ........
0110: 00 00 01 84 a2 5a 40 88 ... ¢Z@
0118: a2 5a 40 00 01 00 00 00 ¢Z@.....
0120: 02 00 00 00 01 00 00 00 ........
0128: 01 01 01 00 00 00 00 00 ........
0130: 00 00 00 00 00 00 00 00 ........
0138: 00 00 00 00 00 00 00 00 ........
0140: 00 00 00 00 00 00 00 00 ........
0148: 00 00 00 00 00 00 00 00 ........
0150: 00 00 00 00 00 00 00 00 ........
0158: 00 00 00 00 00 00 00 00 ........
0160: 00 00 00 00 00 00 00 00 ........
0168: 00 00 00 00 00 00 00 00 ........
0170: 00 00 00 00 00 00 00 00 ........
0178: 00 00 00 00 00 00 00 00 ........
0180: 00 00 00 00 00 00 00 00 ........
0188: 00 00 00 00 00 00 00 00 ........
0190: 00 00 00 00 00 00 00 00 ........
0198: 00 00 00 00 00 00 00 00 ........
01a0: 00 00 00 00 00 00 00 00 ........
01a8: 00 00 00 00 00 00 00 00 ........
01b0: 00 00 00 00 00 00 00 00 ........
01b8: 00 00 00 00 00 00 00 00 ........
01c0: 00 00 00 00 00 00 00 00 ........
01c8: 00 00 00 00 00 00 00 00 ........
01d0: 00 00 00 00 00 00 00 00 ........
01d8: 00 00 00 00 00 00 00 00 ........
01e0: 00 00 00 00 00 00 00 00 ........
01e8: 00 00 00 00 00 00 00 00 ........
01f0: 00 00 00 00 00 00 00 00 ........
01f8: 00 00 00 00 00 00 00 00 ........
0200: 00 00 00 00 00 00 00 00 ........
0208: 00 00 00 00 00 00 00 00 ........
0210: 00 00 00 00 00 00 00 00 ........
0218: 00 00 00 00 00 00 00 00 ........
0220: 00 00 00 00 00 00 00 00 ........
0228: 00 00 00 00 04 00 00 00 ........
0230: 05 00 00 00 05 00 00 00 ........
0238: 0c 00 00 00 02 00 00 00 ........
0240: 00 00 00 00 00 00 00 00 ........
0248: 00 00 00 00 00 00 00 00 ........
0250: 02 00 00 00 4d 01 00 00 ....M...
0258: 00 04 00 00 00 04 00 00 ........
0260: 01 00 00 00 00 00 00 00 ........
0268: a8 04 25 00 00 00 00 00 ¨.%.....
0270: 00 00 00 00 00 00 00 00 ........
0278: 00 00 00 00 00 00 63 04 ......c.
0280: 35 84 07 00 01 00 01 00 5 ......
0288: ff 00 00 00 e0 83 25 00 ÿ...à %.
0290: 60 02 2f 00 0f 01 ff ff `./...ÿÿ
0298: fd ff 00 00 00 00 00 00 ýÿ......
02a0: 00 00 00 00 00 00 00 00 ........
02a8: 00 00 00 00 00 00 00 00 ........
02b0: 00 00 00 00 00 00 00 00 ........
02b8: 00 00 ff ff ff ff ff ff ..ÿÿÿÿÿÿ
02c0: ff ff ff ff ff ff ff ff ÿÿÿÿÿÿÿÿ
02c8: ff ff ff ff ff ff ff ff ÿÿÿÿÿÿÿÿ
02d0: ff ff 00 00 00 00 00 00 ÿÿ......
02d8: 00 00 00 00 00 00 00 00 ........
02e0: 00 00 00 00 00 00 00 00 ........
02e8: 00 00 00 00 00 00 00 00 ........
02f0: 00 00 00 00 00 00 00 00 ........
02f8: 01 00 f8 8d 25 00 ..ø %.

P.S. This thread has been moved from ITRC server mgmt (Insight Manager 7) Forum to ITRC HP Systems Insight Manager Forum - HP Forums Moderator

[Raymoncito Correa]

We Also encounter this error upon upgrading the firmware for ProLiant DL 360 G4 Smart Array and BIOS. Anyone can help with this case?

[Brian Wright_1]

I'm still recieving this system warning, it is not only on the G4 DL360s, I've found it on a G3 as well. Hey HP! Any Ideas?

[Carlos Amedee]

I am also experiencing this problem.

[Collin Barrett]

I am experiencing this problem as well. It began after updating a DL 360 G4 System ROM to version date 2/14/2006

[Ajay Nabh]

Hi There

I am having same problem. HP advised me to ignore this error as it is caused by there diagnostic software having said that they did advice me to update my server with latest firmware and latest PSP.

hope this helps
Cheers
Aj

[Brian Wright_1]

That really doesn't help much. HP gave me the same thing. Why can't a new FW and/or SSP be developed and released to fix this issue. When one of my servers throw a POST error, it starts an immediate concern about hardware stability and/or configuration.

[doug harding]

i had same problem after PSP 7.51 and firm upgrade. HP replied:

"Please run the ROM upgrade from the following URL for the 4146 error message and update us with your observations:

ftp://ftp.compaq.com/pub/softpaq/sp23501-24000/SP23615.exe

This message is a warning message and does not cause any functionality loss.

We would also like to know whether the issue with the NIC persists even after upgrading the firmware and PSP."

not sure what this does. it only helped on one server.

[JGAITES]

RESOLVED!

The Event ID 4146 Warning message goes away when you DOWNGRADE to the previous version of the System BIOS. In the case of the ProLiant DL360G4, you downgrade from 2006.02.14 (02-Feb-2006) to 2005.08.06 (06-Aug-2005).

It just worked for me on a DL360G4.

I thought maybe using a different version of the 2006 BIOS upgrade, like the floppy diskette version might work, but alas it does not :-( The only way to really get rid of Event ID 4146 is to remember NOT to upgrade the BIOS to 2006.02.14.

fyi, one of the 2006.02.14 BIOS "FIXES" says this: "Resolved an issue where system fan information is not displayed in Systems Insight Manager (SIM)." Hmmm...

Clearly HP needs to fix this bug in their next version of the DL360G4 BIOS, and perhaps other buggy BIOS versions. Hopefully they are working this (hint, hint)

[JGAITES]

RESOLVED!

The Event ID 4146 Warning message goes away when you DOWNGRADE to the previous version of the System BIOS. In the case of the ProLiant DL360G4, you downgrade from 2006.02.14 (02-Feb-2006) to 2005.08.06 (06-Aug-2005).

It just worked for me on a DL360G4.

I thought maybe using a different version of the 2006 BIOS upgrade, like the floppy diskette version might work, but alas it does not :-( The only way to really get rid of Event ID 4146 is to remember NOT to upgrade the BIOS to 2006.02.14.

fyi, one of the 2006.02.14 BIOS "FIXES" says this: "Resolved an issue where system fan information is not displayed in Systems Insight Manager (SIM)." Hmmm...

Clearly HP needs to fix this bug in their next version of the DL360G4 BIOS, and perhaps other buggy BIOS versions. Hopefully they are working this (hint, hint)

[Brian Wright_1]

Well I guess that's one approach, Thanks for the confirmation, but...

HEY, HP! How about a BIOS update! Downgrading sounds like the whole "ostrich" attitude.

[rojanhoyts]

Hello,

I am also experiencing the issue with the POST error advising of the Unknown fan. I don't really want to roll back the firmware because of this, but if there are other workarounds I'd be very interested to know.

Many Thanks,

Michael

[TarunJain]

Hi I got the same error message which got resolved after applying update as per hp advisory c01045065:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01045065

hope that works for U.
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