no items visible in console insight

[tripet]

Hi,
I 've installed HP SIM V5.0 SP4 on a windows 2003 server SP1 with a remote connection to an oracle database v9.2.0.6.During the installation no problems appears.
I've try to add manually a system ,The record is on the database but the collection stay empty on the console.
Thank's for a best regards.

[Albert Austin]

HAve u tried with the IP address? Do you get the same error?

[Rob Buxton]

Go to Options-> Discovery, click on the Configure General Settings link.

Remove the Enable Discovery Filters if it is set.
This will mean all devices discovered by HPSIM should show up. Also check that the Discovery Ranges are what you want.

Run a Discovery and re-check what is displayed, checking that you're also going to see all systems (not just servers).

If snmp has not been set correctly on the remote servers / devices then the discovered devices are likely to be unknown or unmanaged.

[tripet]

I've try to add IP address the problem stay the same.
I've verify the filters dicovery too , no success.
I've analyse the log of the installation , and i've saw an oracle error at the creation of the database.But i don't know if the problem provide of the sql script insight (schema50_oracle.sql)or parameters of the shema database.Below a parse of error message.And with attachement the full log file.

ORA-01429: Index-Organized Table: no data segment to store overflow row-pieces

[Mikael Rönnbäck]

tripet, have you tried a search for the IP adress instead of the name ?
I'm seeing a similar error quite frequently, in that SIM incorrectly names the server but the IP is searchable, in my case its due to multiple IP adresses so you may have another cause but searching for the IP should at least show if there is any entry in the database with it, and if there is it might be your missing server

[tripet]

i've try to search with ip address only , and there is no result.
I think the focus of the pb come of the database (cf log file on my latest reply)).I've made another install for a test with an msde database and i don't have any problem.But i must find a solution for oracle because it is the standard of environnement of the client.

[Rob Buxton]

Did the Oracle database exist before you started the installation?

It certainly failed to create the database properly. You need to make sure the database and any files that are of the name HPSIM would use are not present on the target Server.

I've not checked, but have you verified that version of Oracle is okay?

[tripet]

a empty shema oracle was create for insight ,this is a prerequisite for installation for hp sim with an oracle database.
And all require components of oracle client was install of hp sim .

[tripet]

I 've find the problem.the problem come of the block size on the default tablespace of the user oracle.

To solve the problem i've grow the block size
8k to 16k.Then i've replay the installation and everything work properly now.

thank's for all members for their responses.