No Records Found in PMP License Administration

[kotyambala]

Note: I speak english, but not very well, so I'm sorry for grammar errors (I'm from Russia).

Well! I'm have only one Server (HP ProLiant DL380), and on it I install SIM 4.1.
After installiation in PF column I see Unknown (blue question mark) and on PMP License Administration page No Records Found. What me do to add my server to this list and to detect and analyze hardware with PMP.
Also on License Administration page I have
Total Licenses: 5
Available Licenses: 5

[Rob Buxton]

Check the PMP Service is running.
Try using the Update Server List Button.

The Server may be licensed automatically, check the PMP Configuration page.
If it's there, select it, select the options you want, maybe just Monitor to start and apply.
You should see Started, the PF Icon should change after about 10 minutes once it has determined the state.

[kotyambala]

To Rob Buxton.

What I Have at this moment:
HP Performance Management Pack service is running automaticaly, HP PMP Tools service is running automaticaly also.
And if I go to PMP Configuration (Monitoring Administration) page I also see No Records Found.
And if I click on Update Service List button, I don't have any change.
You are have any idea?

[Grigory Cerduk]

I have the same problem. I ran manual discovery and automatic discovery and, but in the PMP server list I have one entry - no records found.

[Rob Buxton]

If this is PMP 3.1 (the version with HPSIM 4.2) try running the Bi-Weekly Task and then when complete go back to the PMP License Page and re-hit the Update Server button.

For some odd reason Servers not showing up in the PMP appeared after I did this.

[Enes Dizdarevic · Accepted solution]

Problem might be in regional settings. I had the same problem, tried everything, used hpsim 4.1 PMP 3.0 and hpsim 4.2 PMP 3.1, nothing worked. Every time I tried my server was configured to use Croatian regional settings. Finally I tried on server which was configured for English US. Everything started to work normaly.

If your system is allready installed, uninstall PMP component of HPSIM, delete PMP database, change regional settings to English (in all tabts of regional settings), restart server and install PMP again. It should work.

After everything is installed and working you may change back to your regional setings.

[Grigory Cerduk]

Enes Dizdarevic, your advise really work! Now I see servers on the PMP License page. 2-3 years ago I had problems with installation Windows 2000 Russian through HP(Compaq) Smart Start. W2K Eng and Smart Start works fine. IMHO HP developers absolutely forgot about locales different from U.S. English ...