No SMH while it' works fine directly by the URL

[SIT]

Hi,

i have the following pb on a ESX 3.5 (linux) :

1. Install Agent Insight 7.91 > ok
2. Configure Agent > ok
2. Install VMM agent >ok
3. Register VM Host > ok
4. Identify System >
"Checking for System Management Home Page and other HP web agents.
The System Management Homepage is not supported on this system -

On the main pag, the link "health status" refer to : There is no System Management Home Page for XXXX" since i can open the SMH directly through https://XXXX:2381/

Thanks

[Rob Buxton]

Check that SNMP is set correctly.

[SIT]

Yes, that's what i thank.
But i've copy the snmp.conf file from a ESX where SMH link is working then restart snmpd service but i've still the same pb ...

Thanks

[mcgim]

I've seen this problem on some of my systems. It was caused by a firewall blocking incoming traffic to port 2301.

Mark

[SIT]

You think i have to check \etc\vmware\firewall ... ?

[mcgim]

I'm not familar with any vmware firewall settings.
But try and go to http://server:2301 and if that works then it isn't the problem.

Mark

[SIT]

I can't go to the Web page using http://XXXXX:2301/

I don't think it's a pb with the firewall on my network since the other ESX, on the same VLAN whitout pb.

I think it's a pb with the vmware firewall ... but the services.xml file is the same between beteween my different ESX (where SMH is working or not)

[SIT]

to precize, on my other ESX, whare "Health Staus" directly redirect to SMH, the http://XXXX:2301/ adress work (redirection to https://XXXX:2381/


Thanks for your help

[Carlsberg]

Hi eric ,
Run /etc/init.d/hpasm reconfigure and reconfiugre the SNMP values again.

[SIT]

but the snmp conf file is exactly the same as snmp.conf file from good working ESX(copying file) ... i don't think it's a snmp pb ... ?

[Carlsberg]

Hi Eric ,
Well these are the steps that I've done to correct similar problems.

As suggested run esxcfg-firewall -q
and check that the necesary ports are open.

Then run /etc.init.d/hpasm reconfigure

I had a similar thing where I copied a known working snmp.conf from another esx server to another and for whatever reason it dod not work. After I run the reconfigure it was ok.

[SIT]

Yes that's it :

On one ESX (where link working)
Opened ports:
: port 2301 tcp.in
sim-cert : port 280 tcp.out
hpim : port 2381 tcp.in

On the other ESX (where link is working)
Opened ports:
hpim : port 2381 tcp.in
sim-cert : port 280 tcp.out

I have to open port 2301 to my HP SIM in ESX firewall ...

I 'll try today

[SIT]

OK, now http://XXXX:2301 redirect to HPSMH but the direct link do not work anymore ... I'lll see again ESXfirewall port ...

[SIT]

It's OK now :

1.esxcfg-firewall -q > check if 2301 is a opened port
2.esxcfg-firewall --openport 2301,tcp,in,
3. service firewall restart
4. Test if access to http://XXXX:2301 is OK
5. /etc/init.d/hpasm reconfigure
6. Access through "Health Satus" link redirect to HPSMH !!