no systems are listed when viewed fron the browser

[chander mohan mehta]

Hi,
Had installed SIM 4.1 with SP1 on windows 2003.
Everything is working fine and I am able to see the monitored servers.

When I connect to the CMS via my winxp pc. It starts correctly but when I try to to see the list of servers by clicking on All systems it starts loading and then the message that " No entries currently meet the list criteria" it happens for everything I had tried to customise and create own list but it shows the same message.

Any ideas or tips ?

thanks

[Rob Buxton · Accepted solution]

Are you logging into HPSIM under a new account?
If so you'll need to set up the Authorizations.
Got to Options / Security / Users and Authorizations and check the Authorizations tab. The User should have access to all managed systems or the managed systems deemed appropriate.

[chander mohan mehta]

Thanks a lot ! This was it.

Have a nice day.

Regards
Mehta

[Reed Savory]

I had this same problem myself until I read this message. Thank you.

Question - is there any way to do this function for a GROUP of users? Perhaps based on Domain groups, or something such?

-Reed