PMP 2.1

[DAN UELMAN]

I am trying to install PMP 3.1. It is telling me to uninstall PMP 2.1 first. I cant find where it is installed. It is not in add\remove programs, there is no folder for it on the local drive. It doesnt even list it as an option in SIM. Can anyone tell me what to look for so I can get the new version installed?

Thanks
Dan

[Mike Strako]

Try deleting the folders c:\program files\hp\Performance Management Pack *.* Also, use regedt32, |find PMP and delete references to PMPGraph.UserControl1, PMPGraph, c:\program files\HP\Performance Management Pack,C:\Program Files\HP\Performance Management Pack Data Migration Tool\icons\PMP.ico,http://www.hp.com/products/pmp, the key PMP_Vx, you get the idea. Let me know how it works.

Mike.

[DAN UELMAN]

Thanks for the help. I dont have any of those folders. I did check the registry, I found and entry for performance analyzer. Made a backup, deleted the entry. I was able to install 3.1.

[Mike Strako]

Great. Glad to help.

Mike.