Problem adding generic server to HPSIM with WBEM

[Dave Behler]

We recently acquired a application/solution that includes several "generic" servers. These servers run MS Windows Server 2003 Appliance Edition, which is a "custom" build of W2k3 Standard Edition created by the vendor using the Microsoft Server Appliance Kit.

Just like our VM servers, I just want to add these servers to HPSIM via WBEM for UP/Down monitoring and inventory, but for some reason they won't go in. I know WBEM is functioning correctly on our SIM console as I can add "normal" servers & vm's that we build. I'm also pretty certain that the account we are using for WBEM has access to these "generic" servers by performing wmic tests from my workstation using the wbem account.

My problem is when I perform a manual discovery and type in the server name, I get a popup stating attempting to add server then nothing. No messages, no increase in device counts, no event changes, nothing.

Is there a log that I can review that would contain detailed discovery/wbem info that I can use to troubleshoot this problem?

Thanks,

[Rob Buxton · Accepted solution]

Do you have Discovery filters enabled?
They may just be being discovered as unknown devices.
As long as they're pingable they should be discoverable.

[KPark]

David,
What version of the wmi mapper are you using? Also, is the Sim server running W2003 sp1? If yes, can you run wmic commands to the generic server you wish to monitor?

[Dave Behler]

Rob, you hit the nail on the head. I had discovery filters enabled and desktops deselected. This generic server reports in HPSIM as a desktop. Thanks!