Problem with NIC-Traps and Tivoli Enterprise Console

[Thomas Derek]

Hi everybody,

we are using the HP Insight Manager 7.2 (W2k) for monitoring our hardware. The SNMP-Traps grenerated by HPIM-Agents, are sent through the SNMP-Service to the Tivoli Enterprise Console. Events for chassi, raid and powersupply arrive in the TEC. We have a problem with the NIC-Traps, cause they don't arrive. In the Windows Eventlog is an entry, which tells that an SNMP-Trap was generated (f.e. IM_18007). I dont have an idea why those traps dont arrive. maybe someone of you have an idea.

so long
thomas

[Andrew Eastaugh_1]

Thomas

Just to let you know that that this is being investigated. To help us reach a quick resolution can you supply the information requested below and send to myself at the following email address:

Andrew.eastaugh@hp.com


1. Version of Insight Management Agents used?

2. Version of HP Tivoli integration installed?

3. Summary of hardware set-up (include number of NICs used, are they paired etc.). A Survey report would be ideal

4. Steps used by you to reproduce this issue - i.e. how are traps being generated

5. Do you have any Tivoli traces on this problem that you could send?


Andrew