Running Security Check in a Hung Stage

[Ray Bell]

I ran a tool on my CMS to get Security Patch and then did the check and It's in the "Running" stage and not coming back. It has ran for over 45 minutes. I ran this yesterday on each of my node and it came back quickly.

What could be the problem that is causing this to happen? Could it be a network change or the application is having issues? I made no change to the CMS.

[Rob Buxton]

Is this a job you've added using a Custom Command?
There is an issue with HPSIM 5.0 SP4 where Custom Commands don't complete, they display in the tasks section as 0% complete and running.
This was fixed in SP5.

[Ray Bell]

Not sure what happen but after I reboot the server twice it clear up and now the problem is not there. It was just strange. I ask the network people did they make any changes to the network and they said no. Who know what happen...

[Ray Bell]

The problem eventually clear itself up and do not know whey. I rebooted the server twice and now it's working...