Severity Notification vs. Event Notification

[Paul Timmerman_1]

This is somewhat related to my previous post.

I have two notifications tasks setup. The first one sends me and email if an event with severity of CRITICAL occurs on a specified server. This task fires just fine and notifies me properly, but not necessarily with regard to the system being unreachable. The notifications I receive are for some fibre channel degradation. From what I can see, a system unreachable is a Critical event. Anyhow, this event actually will fire for some things.

I have another task which should notify me when a system is unreachable. This one does not fire. I see the system unreachable event come across and cannot figure out why the task is not firing. This event does not fire at any time, even if the afore mentioned event (critical severity) is not there.

Is there some difference between a severity alter and an event alert? This is fairly frustrating.

Thanks

Paul

[Paul Timmerman_1]

I might have in part solved my own problem.

On the CMS I went to START-PROGRAMS-HP MANAGEMENT AGENTS

and configured the Event Notifier. I guess I did not think I would need to do this as it seems redundant to what I setup in HP Systems Insight Manager. Is this required? It seems to be in order to get the service started.

Also, if this is a required step do I need to configure the events in the event notifier or can I still do this through HPSIM?

Thanks for the help.

Paul

[Pat Wilson]

I found that for the System Available/Unavailable notifications to work, I had to select the event category 'Systems Insight Manager Events', and type name is 'any'. When I tried to specify only the available and unavailable type names, the notification "broke", and wouldn't fire. The only disadvantage to using the type name 'any', is that you will receive a notification for a 'discovered system', but this only happens once anyway...

Have fun!!

[Steve Kadish]

Hi Paul,

No, you don't need to have the event notifier configured. That component is really for those not using SIM or another network management system.

The "System is unreachable" event is triggered when a ping times out. The second screen in your task configuration ("Select Events") should read like this:

"where [event category] name [is] [Systems Insight Manager Events] and type name is [System is unreachable]"

This has always worked for me.

Good luck,
- Steve