SIM 5.0 - how to change the MXDOMAIN password?

[Nick H]

I tried changing the service account for our SIM 5.0

It looks like I need to change the MXDOMAIN account password to correspond with the service account password change. How to do this?

Long story ,

We require complex passwords for service accounts. I used a "a-z" password for install and installed it. It has been running for a week. But now it's time to change the password.

I stopped the services, changed the logon account password, changed the services account password and restarted the services.

Now I have two results in the Application log files:

com.hp.mx.database.DbVerificationException: Error loading database verification handler 'com.hp.mx.database.MsSqlVerificationHandler'
com.hp.mx.database.DbVerificationException: Error accessing database

and

SQL
18452 :
Login failed for user '(null)'. Reason: Not associated with a trusted SQL Server connection.

I have also tried changing this service account to a easy "a-z" password again, but I get the same results.

Thank you.

[Nick H]

Of course, I just found this information.

mxpassword -m -x MxDBUserPassword="password" the password can contain
special characters but not the double-quote character. This command is case sensitive.

And it works.
You have to wait a while (2-4 minutes) for services to come up.

Nick

[Nick H]

See above for resolution