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SIM 5.3 only reports ip address in the system name column

 
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SIM 5.3 only reports ip address in the system name column

Hi,

SIM 5.3 reports ip address in the most of system name column
The DNS configuration is fine on my NICs.

I launch many times the task/tool "Identify Systems" but I never have the system name updated by its real system name (instead of IP).
(The problem concerns Windows devices, or ESX servers...)

I don't know how I can force a refresh or debug this part ?

Thanks in advance for your help.

Br
10 REPLIES 10
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Honored Contributor

Re: SIM 5.3 only reports ip address in the system name column

the DNS must be available in the network which can resolve the names for your discovered servers.
Remember to give Kudos to answers! (click the KUDOS star)

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Re: SIM 5.3 only reports ip address in the system name column

Hello,

Yes, this is the case but the "system name" value stay with the IP value.

BR
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Valued Contributor

Re: SIM 5.3 only reports ip address in the system name column

Not sure the previous responder made this clear or not Raphaël, but the DNS records, both the forward (A) and reverse (PTR) records must exist and be correct for each system in order for SIM to correctly populate your system name and DNS entryies for each node. Make sure that the server you run SIM on can properly resolve the server names; nslookup is a good way to start.
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Honored Contributor

Re: SIM 5.3 only reports ip address in the system name column

options->security->system link configuration" select by full dns and discover/identify them again. done if system are really resolvable by ur dns.
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New Member

Re: SIM 5.3 only reports ip address in the system name column

i also have issues where SIM is not resolving Ip's to system name. I ahve followed the suggestions above but it doesnt seem to help. NSlookup on the SIM box resolves to a system name. Am running SIM 5.2

Any more suggestions?

thanks
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Honored Contributor

Re: SIM 5.3 only reports ip address in the system name column

Both forward and reverse lookups need to work correctly.
Use nslookup to resolve the IP Address to name and then again to resolve name back to IP Address.
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New Member

Re: SIM 5.3 only reports ip address in the system name column

it resolves via nslookup using ip address and the system name. But SIM still shows IP address in system name field. Is it a bug in SIM? does it need soem sort of patch applied?
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Re: SIM 5.3 only reports ip address in the system name column

Hi,

Yes exactly, I have the same problem.

Even so, you try and retry the "identify systems" function, the problem is the same.
(nslookup direct and reverse are OK)

Thanks for your help.

BR
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New Member

Re: SIM 5.3 only reports ip address in the system name column

Once a system is discovered by its IP address fixing the DNS afterwards does not help. The only solution I know is deleting the system from the database, fixing the DNS, and doing a new discovery.