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Still cannot setup the right Authorization in SIM 5.2.2 Come on HP!

 
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Frequent Advisor

Still cannot setup the right Authorization in SIM 5.2.2 Come on HP!

Does anyone have a clue why we cannot add a simple authorization to allow someone to clear and delete events from a specific group of managed servers without assigning Full Rights to the CMS Server? This was in version 5.0 and 5.1; since version 5.2, this ability has been stripped. I am running version 5.2.2 on Windows 2003 server.

I have hundreds of nodes and ~10 users that I have setup groupings of servers for them to view and manage. I have to authorize Full Rights to the CMS server for them to have the ability to Clear and Delete Events from their assigned nodes!!! This is BOGUS!
What ever it takes!
9 REPLIES 9
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New Member

Re: Still cannot setup the right Authorization in SIM 5.2.2 Come on HP!

Good luck on getting HP to help.. We have had a ticket in for almost 2 months to no avail...Mercury was so much better than this..
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Honored Contributor

Re: Still cannot setup the right Authorization in SIM 5.2.2 Come on HP!

I had to send this question out and the responce was..

It is still possible in SIM 5.2.2 to create an authorization you just need to create a new toolbox with the delete and create events tools in it and then authorize the user for this toolbox.
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Frequent Advisor

Re: Still cannot setup the right Authorization in SIM 5.2.2 Come on HP!

Doesn't work unless you include the CMS Server as part of scope of servers they can perform the Clear/Delete Events on.

What ever it takes!
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Honored Contributor

Re: Still cannot setup the right Authorization in SIM 5.2.2 Come on HP!

Another message I got was..

"Note: For users with operator rights and user rights to clear, delete, assign events, and add comments to events, you must select Configuration Tool from the Show tools in category dropdown list. Then, select Clear Events, Delete Events, Assign Events, and Comment Events as necessary, and then click to add them to the Toolbox contents."

This guy is now reading the manual to me.
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Frequent Advisor

Re: Still cannot setup the right Authorization in SIM 5.2.2 Come on HP!

OK

Try it...I have read the manual as well; it doesn't work unless the user has Full Rights to the CMS Server.
What ever it takes!
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New Member

Re: Still cannot setup the right Authorization in SIM 5.2.2 Come on HP!

Hi,
I'm using:
Version: Systems Insight Manager 5.2 with SP2 - Windows
Build version: C.05.02.02.00
Build date: 2008-07-04 10:23
Patches:
HOTFIX52_002.jar Tue, 7/15/2008, 5:07 PM GMT
HOTFIX52_003.jar Wed, 7/16/2008, 2:05 PM GMT

I did configured such access for a user as follow:
1- clear/delete/assign events
2- view system page (no shm allowed).

In order to do so I have created a custom toolbox and assigned the following rights:

1- clear/delete/assign events:
Category / Configuration tool
. Action Events
. Assign Events
. Clear Events
. Comment Events
. Delete Events

2- view system page (no shm allowed):
Category / View
. System Page

The I have created a new authorization and assign the user to the custom toolbox and to CMS and All Managed Systems.

All is working fine.
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Frequent Advisor

Re: Still cannot setup the right Authorization in SIM 5.2.2 Come on HP!

OK

My point is to try to assgn those Toolboxes to a group of servers that doesn't include the CMS server. It allows you to perfom the authoization but the User cannot perform the Clear or Delete Events.

That is my delima...I don't want users to be able see or manage anything on the CMS.

Give that a try and you'll see what I mean...
What ever it takes!
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Occasional Advisor

Re: Still cannot setup the right Authorization in SIM 5.2.2 Come on HP!

I have the same problem.

My users have the right to clear/delete events for the devices they manage (using custom collections).

Using my account with full rights, it works.
Using the limited right accounts, it doesn't work.

But if I look in the log, it says "Success"
"CEST,CONFIG,SUCCESS,START,TASK,Clear Events -
CEST,CONFIG,SUCCESS,RUN,TASK,Clear Events,SUMMARY"

I'm using a fresh new installation of HP SIM 5.3 and had the same problem in HP SIM 5.2...
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Occasional Contributor

Re: Still cannot setup the right Authorization in SIM 5.2.2 Come on HP!

We have those toolboxes assigned to all servers but the CMS, works fine.