System is unreachable events in HP SIM

[Richard Edwards_4]

I have 370 devices in HP SIM, about 40%-50% of which are behind Firewalls, most of the devices are working fine, however when the status polling task runs, a random amount of servers show up as being unreachable. I have increased the ICMP timeouts to 10 seconds and 5 retries with no effect. I have also made sure that the relevant ports are open on the firewall. (Followed the HP whitepaper)

The strange thing is that next time it runs, the servers appear ok and another set fail.

Has anyone else had similar problems.

[Rob Buxton]

Only with Servers on slow links and doing what you did addressed the problem.
You might want to review the protocols being used in the polling process and remove any that you don't use. It may not be tripping up on Ping.

[Richard Edwards_4]

I modified the polling task several times.

I have only selected PING for the status polling. Adjusted teh timeouts to 10 sec and retries to 5.

This seems to have fixed the problem.

FINGERS CROSSED