Trouble with Event Handling

[Cynthia Huang]

All of a sudden, I no longer receive email notifications. When I went to manage/create events, I always receive this error (view attachment) and I can go no further in the wizard. Any idea what may be causing this?

[Jason Hindson]

Ensure you have the most recent version of HP SIM installed (4.2 SP2). What version of JRE do you have installed?

[Cynthia Huang]

I ran the updates and I now have a screen which does not contain all the possible options in the drop down box. Then when I hit Next, nothing happens. Any thoughts?

[Martin T. Greene]

check your permission had the same problem. Make sure you have CMS authorization

[Jason Hindson]

Ok, this is very strange. I am now encountering this problem as well.

I assume I should be able to select from the various system groupings such as server, clients, printers, racks, etc. I don't have those options available when setting up an event notification. The options I have available are the same as Cynthia has shown us in her attached picture. This appears to be an error or a bug to me.

Has anyone else found a fix to this? Hopefully HP is monitoring this thread and can address this issue if it is indeed a bug.

I've attached an all inclusive list of the available options from the drop down. It seems to me there should be more system types available here.