Unable to access Insight management agent

[Valentin Prichodko]

Just started a project to get insight working on all of our servers (about 150). I built a CMS server (version 4.1...not ready for 4.2) and commenced to fix all the issues with CMS talking to the agents on the other servers. I have most of them fixed.

I have about a dozen servers that will not bring up their management web page. I get a message within IE "The Page Cannot be displayed". This occurs at the console of the target servers as well as from CMS and also running from my workstation.
Servers are running windows 2000.

I have tried both http://SERVERNAME:2301 and https://SERVERNAME:2381.
All services look to be up and running. SNMP is also running. Re-installing PSP doesn't help.

Any ideas.

[Rob Buxton]

I had an issue where I needed to get a bit more brutal with the Agent Removal.
Shut all the Agents down and then rename the C:\compaq\wbem folder. Then redeploy the PSP.

This will recreate the folder. Not sure why, but I've seen remnants of older Agents cause issues and this refreshed the entire folder.