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VCRM not Downloading PSP's

 
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Rancher
Honored Contributor

тАО09-23-2009 07:53 AM

тАО09-23-2009 07:53 AM

VCRM not Downloading PSP's

My VCRM has not downloaded a PSP since version 8.20. It is downloading all of the new single components, just not the full PSP's. Any ideas why this is happening? Also, if it can't be fixed, is there an easy way to upload the missing PSP's to the VCRM? Thanks!
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3 REPLIES 3
Adrian Clint
Honored Contributor

тАО09-23-2009 09:15 AM

тАО09-23-2009 09:15 AM

Solution

Re: VCRM not Downloading PSP's

You probably need to download the PSP and extract it to the repository.
I know you will have a lot of the files within the PSP already downloaded as single files. Dont over write any cp0xxxxxx.exe if you have already configured them.
The details of the PSP that VCRM looks at I think are in the bp000xxx.xml file.
If you dont have one of those...it does not know of a PSP.
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Rancher
Honored Contributor

тАО09-25-2009 09:03 AM

тАО09-25-2009 09:03 AM

Re: VCRM not Downloading PSP's

Thanks Adrian! Two of the xml files were missing, and two of them were 0Kb. I replaced them and then rescanned. Then I had invalid support packs because not all of the files where in the repository. I took care of that and I think I am all set. Thanks!
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Rancher
Honored Contributor

тАО09-25-2009 09:04 AM

тАО09-25-2009 09:04 AM

Re: VCRM not Downloading PSP's

See Adrian's advice.
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