VCRM trust issues

[Steven Laux]

I am having a problem when I try to deploy software/firmware through the Deploy menu on the CMS.

I have 12 VCRMs. One at each satellite office. When trying to deploy software/firmware, it asks to select a repository and shows a column that says "Trusted?". Half of my repositories say "NO" in this column. I have imported the CMS certificate on these servers and they show up as trusted in the "All Servers" view on the CMS. They are giving me the proper Software Status within the All Servers view. Also, I can browse to the SMH on these server from the CMS without inputting my credentials, so it appears that the trust works.

When I was in the "Select a Repository" menu and saw some of the servers listed as untrusted, I clicked the "Configure" link, which took me to the "Trust by Certificate" configuration page on the VCRM. I went through the process of saving that configuration. They are still showing as untrusted VCRMs.

Any ideas? Anyone else see this before?
Thanks in advance.
Steve

[Ananthak23]

From CMS, try running Identification task on these VCRM systems.

-Anantha

[David Gibbons_2]

Known issue with SIM5.0. The trust is broken between the SIM server and the VC agent of the local system. Call HP support and ask for a patch or install SP2 (this is a reinstall of SIM and HP support doesn't recomend this option unless you are having installation issues).

Thanks
David.