Win 2003 x64 Cluster not recognised in SIM 4.2

[Gordon Harris]

I have a new Win 2003 x64 Cluster running on 2 DL 585's. I can't get SIM to recognise that it is a cluster. I have a several other (Windows 2000) clusters that are fine. I have checked that the Cluster agent is enabled, and have deleted and re-discovered the devices several times, and ran identify systems.

Anyone else got this problem?

[David Claypool]

Have you also discovered the virtual IP address of the cluster?

[Gordon Harris]

David

Thanks for the reply. Yes I have discovered the virtual name, SIM says that it is a server... DNS etc seems OK from the SIM server.

[Derek_56]

Gordon,

Have you also discovered the Virtual Cluster name? Also, run a data collection on all physical nodes in the cluster and the virtual servers on it. You should see the virtual cluster server name recognized as a cluster now. You should also see an association of the physical nodes with the cluster name and the previously discovered virtual servers become ORPHANED recoreds in SIM.

The only problem that I have had with the cluster plugin with MSCS clusters is when the nodes are down or the virtual server names are on different nodes during a data collection in SIM. I get new ORPHANED records or misidentified cluster owner records. IE: physical node 'b' is now identified as the cluster instead of the virtual cluster name.

Hope this helps you.
-Derek

[Gordon Harris]

Thanks Guys,

Still no joy thou.... Has anyone got a x64 Cluster recognised is SIM?

[Derek_56]

Gordon,

I thought of several other things to try. If you are running 2003 SP1 & Opteron, make sure you both update to Insight Agents 7.11 or later AND configure or disable data execution prevention under 2003 to allow the agents to run correctly.

2003 SP1 changed some security that broke the agents. HP had to update them for that. What is your hardware setup, OS revision, and agent version?

-Derek

[Gordon Harris]

Hi Derek,

Nice Idea, but still not there yet. I am running Win 2003 x64 (SP1) on 2 Quad AMD Opteron Proliant DL585's. Using PSP 7.30 for x64.

Out of interest you can't set DEP attributes on 64bit exe's

I'm beginning to think this one's for HP....

[Gordon Harris]

I had to re-build the cluster (A long story). This time I used the 7.30b PSP CD image, and all was fine..