After Completing the configuration - reboot the system

[rOtOlOz]

Morning, i'm installing my first server HP DL380 g10 and after i've used "Intellingent Provisioning" for create array and created 1 array raid 5 + spare and 2 logical disk (1 150gb / 2 900gb),  once exit now server stuck on white mask and a message say "After completing the configuration - reboot the system" and i don't know now what to do but sidk are "working" ...  i'm using 4 600gb sas disks..

i have to wait? how long? after i can installa Windows Server 2016?

thank you

[Srinath_Raju]

Hi rOtOlOz,

Please reboot the server and check the status.  A reboot will be required for the change to take affect.

Regards

Srinath

[HCSinfo]

Hello, I've the same think with a ML350 Gen10 after Smart Array Configuration.

Should I wait because the only way to restart the server is to cut it by the power button?
I still feel that it works ...

[antton]

Hi!

Is there any other information about that?

Do I have to power off my server or wait until some "process" end up? 

I already spend more than 24 hours on the same screen.

Let us know.

Thanks!

[MohamedSulthan]

Hi Antton,

whenever you create a RAID Configuration, the server needs a reboot to update the config., there will be a reboot option on your top right corner that u can utilize to reboot the HP serever

[cyap]

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@MohamedSulthan wrote:

Hi Antton,

whenever you create a RAID Configuration, the server needs a reboot to update the config., there will be a reboot option on your top right corner that u can utilize to reboot the HP server

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hi MohamedSulthan,

I'm using SSA (Smart Storage Administrator) 3.30.14.0 on HP DL360 GEN10. there's doesnt have reboot button, only have exit applciation. After exit application, it will stuck at :"After completing the configuration - Reboot the system"

[cyap]

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@antton wrote:

Hi!

Is there any other information about that?

Do I have to power off my server or wait until some "process" end up? 

I already spend more than 24 hours on the same screen.

Let us know.

Thanks!

---

hi antton,

any update? my server also stuck at this screen, i tried force reboot my server, it was unable to image

[AkiraSLB]

I have the same problem and I know what OP is looking for. "When I saw this message, is the configuration already finished and I can press the power button? Or I have to wait for something to display and click it?"

I must admit the message is too ambiguous. It didn't tell you whether the configuration is finished or not. So that's why all of us have the same question. It's a shame that even HPE engineer couldn't answer this question.

I saw a website which is written in Japanese to tell you "how to create an array". In the last step, he said: "When you see this message, restart the server". Not the best statement for the answer, but which is clear enough for us to know whether it is finished or not. And you guessed it: Yes. The configuration is finished.

How can I trust the website by the way? Thanks to the iLO5, when I check the storage page in the logical view, I can see there are disks in the array. So I can now fully sure that the configuration is completed. Then I pressed the power button and turns the server off.

Hope this can solve your problem.

[Harsh_b]

Hello, 

My suggestion would be :-

Please ensure that latest IP version is flashed on server and all components are updated to latest version using SPP 2019.03

if still issue persists then please log a support ticket with hpe for assistance via remote session.

Regards

[grimson]

Still an actual issue with psp2019.09 and ip3.31

[it61066]

Dears,

I am having the same issue with HPE DL380 Gen10 server:

Installed SPP 2019.12 and IP 340 and still having the same issue

is there any fix?

Thanks

[MohamedSulthan]

Hi @grimson 

Even it still presides and i also powered down the server and restated for the reboot option. then continued with the IP, but normally there should be a restart option on the server right top corner. In Gen 10 i can find the one as well.

[monstercoo]

I just hit this issue on a gen10 plus.

It's either a bug or they need to change the text to reflect that there is no more configuration, and the system needs to be manually rebooted.

[HTT91]

Still same issue with DL 360 G10 and latest PSS.

[gsteeley]

DL360 Gen10 having same issue. Stuck at the white screen. No option to reboot on screen. I have tried powering off but when I do so and try to install Windows my drive array is not configured correctly. Any update on this?

[gsteeley]

It also appears that even after you reboot and go back into the smart configuration, it goes right back to the After completing the configuration -reboot the system

[FPC_CH]

I have recovered the Intelligent Provisioning Recovery Media for Gen10 version 3.70 (5 Nov 2021) and update my server with Gen10 Service Pack for ProLiant version 2021.10.0 (5 Nov 2021) and I still have this problem, comon HPE they are not Pavillion they are Prolient! We, as system engineers, only want to press the power button in case of a catastrophe, not for RAID changes!

[Stefanl76]

Hello comunity. I, too, have the same issue with our HP DL360 GEN10.

I have created RAID1 through the F9 System Utilities, System Configuration, then HPE Smart Array p408i, then Array Configuration. There i have created an Array RAID1. Server asked to reboot for completition.

After reboot, I've started the F10 Inteligent Provisioning and selected Smart Storage Administrator, just to check if my Logical drive is present. It is present. Since there was nothing to do, I chose exit and got the bug, that we all expirienced.

I had to press the power button to power off the server. After another start, I, again went to Smart Storage Administrator and Logical drive is present. So I have concluded that logical drive is set.

There are no options to power off the server or reboot it, unlike Inteligent Provisionong main window, where these options are present, in the top right corner, and they do work.