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01-29-2025 01:16 AM - last edited on 01-30-2025 02:38 AM by support_s
01-29-2025 01:16 AM - last edited on 01-30-2025 02:38 AM by support_s
DL Gen10+
There is a DL 360 Gen10+ server. After updating the firmware, the server unexpectedly rebooted (photo attached)
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01-29-2025 08:17 PM
01-29-2025 08:17 PM
Re: DL Gen10+
Hi @Sabir-9900,
Please refer to these documents for steps to resolve unexpected shutdown
1. Unexpected shutdown and restart in Gen10 Servers
2. Unexpected shutdown and restart in Gen10 Plus servers
Thank you!
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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01-30-2025 10:51 AM - edited 01-30-2025 10:52 AM
01-30-2025 10:51 AM - edited 01-30-2025 10:52 AM
Re: DL Gen10+
@yesheswini_s wrote:Hi @Sabir-9900,
Please refer to these documents for steps to resolve unexpected shutdown
1. Unexpected shutdown and restart in Gen10 Servers
2. Unexpected shutdown and restart in Gen10 Plus servers
Thank you!
I am also encountering this issue right now. After updating the firmware on my DL360 Gen10+ server, it unexpectedly rebooted as well. If anyone has insights on this, it would be much appreciated!
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02-04-2025 02:20 AM - edited 02-20-2025 10:40 PM
02-04-2025 02:20 AM - edited 02-20-2025 10:40 PM
Re: DL Gen10+
Same here, In my case.
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02-10-2025 02:53 AM
02-10-2025 02:53 AM
Re: DL Gen10+
Hi @deenjames @SadieHoward ,
Please refer to these document links for solution for unexpected shutdown
1. Unexpected shutdown for Gen10 Servers
2. Unexpected shutdown for Gen10 Plus Servers
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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02-21-2025 02:25 AM
02-21-2025 02:25 AM
Query: DL Gen10+
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