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Sergendrix
New Member

‎09-12-2022 11:06 PM - last edited on ‎09-13-2022 10:02 PM by

‎09-12-2022 11:06 PM - last edited on ‎09-13-2022 10:02 PM by

Help!

Hi all, i have a server ML310e gen8 V2 that do not start post, it is stopped at 10% on early processor

and then it shows "unsupported processor, system halted!"

and i cant do anything.

already tried to remove battery, switched 6 on, tried to update bios from ILO, but it says error try again.

Any hints?

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Suman_1978
HPE Pro

‎09-13-2022 01:17 AM

‎09-13-2022 01:17 AM

Re: Help!

Hi,

This error message appears if:

Replaced with an unsupported processor
Mixing of different processors
Unsupported processor stepping with Intel processors

Or, there could be some issue with processor itself or its slot on system board.

HPE ProLiant Gen8 Servers - Troubleshooting Hardware Problems, search for unsupported processor.

Thank You!
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Pierre1254
Occasional Advisor

‎09-15-2022 04:06 AM - last edited on ‎09-16-2022 01:23 AM by

‎09-15-2022 04:06 AM - last edited on ‎09-16-2022 01:23 AM by

Re: Help!

Thanks for sharing. I found a lot of interesting information here.

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