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12-30-2020 08:26 AM
12-30-2020 08:26 AM
Hp microserver gen 8 - System Power Fault Detected
Hello,
yesterday suddenly my HP Gen8 server did not start flashing lights in red and in iLo i saw the error:
System Power Fault Detected (XR: 20 00 MID: FF F5 FE 01 FF FF FF 06 06 00 00 02 00 05 40 10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00)
It tries to start, the fans work (main and power fan) buy stop.
I've tried to reinstall the BIOS from iLO with no success (I can install diferents versions od iLO but when I try to install a System ROM, the error is "The last firmware update attempt was not successful. Ready for the next update"
System ROM version appears as "undefined", main and backup also "undefined"
Please, could anyone give me any idea on how to resolve it?
Thanks in advance
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01-04-2021 01:00 AM
01-04-2021 01:00 AM
Re: Hp microserver gen 8 - System Power Fault Detected
Hello,
The System board & processor needs to be replaced If you already tried to update bios and firmware.
If you feel this was helpful please click the KUDOS! thumb below!
Regards,
I am a HPE Employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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01-04-2021 07:25 AM
01-04-2021 07:25 AM
Re: Hp microserver gen 8 - System Power Fault Detected
I can't update BIOS, it seems it has to be booted to be able to update the BIOS; it's incredible: I can update iLO firmware but not System BIOS. It's hard to beleive that at this point the one solution is to buy another moterboard that it costs more than the whole server!!
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01-04-2021 07:40 PM
01-04-2021 07:40 PM
Re: Hp microserver gen 8 - System Power Fault Detected
Hello,
I would suggest you have a proper case be logged with HPE, and share the appropriate logs for further analysis for more clarifications.
If you feel this was helpful please click the KUDOS! thumb below!
Regards,
I am a HPE Employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]