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тАО11-22-2022 12:42 AM - last edited on тАО11-22-2022 10:55 PM by support_s
тАО11-22-2022 12:42 AM - last edited on тАО11-22-2022 10:55 PM by support_s
Hello, everyone,
I tried to update the chassis controller from my Moonshot1500 with the file Moonshot_CM2_CC_03.20.bin (103 KB) via my onboard admin. But I got an error message. The same is with version Moonshot_CM2_CC_03.19.bin (101 KB). I tried the version Moonshot_CM2_CC_03.14S.bin (106 KB) again and it worked. Are the two files perhaps wrong?
Pictures are attached
Thanks for the message and any help
Many greetings
Solved! Go to Solution.
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тАО11-22-2022 09:22 PM
тАО11-22-2022 09:22 PM
Re: HPE Moonshot Chassis Manager 2.0 Chassis Controller Firmware
Hi,
Error
Firmware flash by user <user1>: Unknown file type given:<url>.
Explanation
This is part of firmware flash initiated by user. Userprovided the wrong firmware component to flash.
The only thing I can suggest is to verify the SHA256 hash value.
For help you can refer to, HPE MCP 1500 Firmware Update Utility Guide
Thank You!
I work with HPE but opinions expressed here are mine.
Recent Support Video Releases
I work for HPE.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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тАО12-07-2022 02:57 AM - last edited on тАО12-08-2022 11:28 PM by Sunitha_Mod
тАО12-07-2022 02:57 AM - last edited on тАО12-08-2022 11:28 PM by Sunitha_Mod
Re: HPE Moonshot Chassis Manager 2.0 Chassis Controller Firmware
Hello and thanks for the answer,
I compared the SHA256 hash value with a tool after the download and that was correct.
You can see that in the follow picture:
Maybe the bin file on the download page is wrong and someone from HPE can try and update it on a Moonshot Chassis 2.0 ?
Maybe someone else has another idea ?
Thank You and best regards,
Ral
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тАО12-13-2022 12:45 AM
тАО12-13-2022 12:45 AM
Re: HPE Moonshot Chassis Manager 2.0 Chassis Controller Firmware
Hi,
May be the bin file is corrupt or there could be some other issue.
I would suggest to log a case with HPE Support to get this rectified.
Thank You!
I work with HPE but opinions expressed here are mine.
Recent Support Video Releases
I work for HPE.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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тАО01-03-2023 02:35 AM
тАО01-03-2023 02:35 AM
Re: HPE Moonshot Chassis Manager 2.0 Chassis Controller Firmware
Hello,
HPE has now made version 3.20(A) (6 Dec 2022) available in the Support Center. This version worked perfectly for me and I solved the problem myself.
Greetings R.W.
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тАО01-03-2023 02:44 AM
тАО01-03-2023 02:44 AM
Re: HPE Moonshot Chassis Manager 2.0 Chassis Controller Firmware
Hello @RWDemo
Good to know that the new FW fixed the issue.
Kindly mark the topic as Solved so that it is helpful for all community members.
Thankyou
Suman
I work for HPE.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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тАО01-03-2023 03:20 AM