iLO Amplifier Pack 2.12: Job Status Exception Message

[vpbdakotaboy]

Currently running iLO Amp 2.12 on a Linux KVM.  Recently began an iLO5 FW update process to bring the enterprise to the current FW version of 2.63.  Dealing with older versions of ILO5 FW: 1.35, 1.40 & 1.45.  During the last series of FW updates (1.40 & 1.45) began to receive the following Job Status Message via ILO Amp:

"Server firmware update job failed because the action is not allowed."

I checked permissions in both ILO Amp and the ILO itself, using an account the mirrors the Admin's permissions.

I can update the FW when I access the ILO directly but would like to leverage the automation of ILO Amp to carry out these tasks.

Any help or insight would be greatly appreciated...

[feigenL]

Hello, this issue was reported previously in this thread:

https://community.hpe.com/t5/Server-Management-Remote-Server/ILO-Amplifier-1-90-Unable-to-reboot-Server-with-quot-Power/td-p/7150878

This was the comment marked as the solution:

1. Check by reset iLO of one of the affected server through iLO web console.
2. Check by removing same server from iLO amplifier and re-add the server back to iLO amplifier.
3. Check by updating iLO amplifer to latest.  You already are on the latest version.

Hope this helps.

[support_s]

System recommended content:

1. iLO Amplifier Pack 2.12 User Guide

2. iLO Amplifier Pack 2.12 Release Notes

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[Lori69]

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@feigenL wrote:

Hello, this issue was reported previously in this thread:

https://community.hpe.com/t5/Server-Management-Remote-Server/ILO-Amplifier-1-90-Unable-to-reboot-Server-with-quot-Power/td-p/7150878/ChoiceADVANTAGE.com

This was the comment marked as the solution:

1. Check by reset iLO of one of the affected server through iLO web console.
2. Check by removing same server from iLO amplifier and re-add the server back to iLO amplifier.
3. Check by updating iLO amplifer to latest.  You already are on the latest version.

Hope this helps.

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Thanks a lot for the reply. I will try the suggested solution from your link.

[vpbdakotaboy]

Thank for this fix and confirming it works.  Maybe I am using ILO Amp incorrectly, but if I have to reset, remove and re-add over 2K servers it kinda defeats the purpose of the fix.  Since I already have the system information in ILO AMP, it would make sense that the long term solution is found here or in Infosight.