Newly purchased server. Frequent abnormal restarts

[yansongbo]

Most of the time, it is abnormal after entering WINDOWS2022

Occasionally, there may be situations where the computer automatically restarts as soon as it starts up, and the time is uncertain.

The newly purchased server frequently restarts abnormally. I suspect it is a CPU issue. How to determine what the problem is.

335   UEFI Unexpected Shutdown and Restart - An undetermined error type resulted in a reboot of the server. 12/24/2023 06:51:04 1 Administration

334   CPU Uncorrectable Machine Check Exception (Processor 2, APIC ID 0x00000040, Bank 0x00000009, Status 0xBE200000'000C110A, Address 0x00000001'40000400, Misc 0x003AAF00'00400086). 12/24/2023 06:50:26 1 Hardware  

333   Network BCM 5719 1Gb 4p BASE-T OCP Adptr Connectivity status changed to OK for adapter in slot 10, port 1 12/24/2023 06:48:03 1 Hardware 

332   Network BCM 5719 1Gb 4p BASE-T OCP Adptr Connectivity status changed to OK for adapter in slot 10, port 1 12/24/2023 06:39:22 1 Hardware 

327   CPU Uncorrectable Machine Check Exception (Processor 2, APIC ID 0x00000040, Bank 0x00000009, Status 0xBE200000'000C110A, Address 0x00000001'40000400, Misc 0x003AAF00'00480086). 12/23/2023 21:35:41 1 Hardware

326   UEFI Unexpected Shutdown and Restart - An undetermined error type resulted in a reboot of the server. 12/23/2023 21:36:19 2 Administration

325   UEFI Unexpected Shutdown and Restart - An undetermined error type resulted in a reboot of the server. 12/23/2023 16:13:26 1 Administration

[Suman_1978]

Hi,

I presume its a Gen10 server, please check the Embedded Diagnostics.
If its a new server, you can log a support ticket @ hpe.com/contact

Thank You!
I work with HPE but opinions expressed here are mine.
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