SOLVED
Hi all,
I've got an Apollo 4200 Gen9 (XL420 Gen9) with a 6.4TB PCIe accelerator card. The server is installed with Windows 2016 Standard and is showing the 6.4TB card as multiple disk drives (32 times) on Windows:
These drives also show up in Disk Manager as 32 individual drives, but with a capacity of 0 MB?
Does anyone know what I'm missing here, I've installed the latest available Gen9 SPP on the system?
Regards,
Martien
Hi,
I think its more of a Microsoft issue rather than the hardware. Do you know what is the FW version on this drive?
The lastest we have is HPK3(F).
Thank You!
I work with HPE but opinions expressed here are mine.
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Hi,
Just check with the latest 9.1 SPP, HPK3 is installed:
Digging deeper shows it to be version HPK3(B). Updated it to version your suggested version, that seemed to work somehow.
Will doublecheck with another same system to be sure.
Hello Martien,
That's great!
We are glad to know you were able to find the solution and thank you for keeping us updated.
Thanks,
Sunitha G
I'm an HPE employee.
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]