Q1C17A web interface

[RG24]

Hi I have a HPE 6000 UPS with the Q1C17A management interface in it.

1) I can SSH to the interface, but I can't access the web interface.

2) I know the username & password

3) Whenever I press the reboot button I get kicked off the micro USB port and it won't allow me to press any key for the service menu

4) I can't find commands on the terrible CLI to check for running services and / or start web services.

Can someone please assist me with this? 

Thanks

[Suman_1978]

Hi,

Did you encounter any Error messages or error codes on this UPS?
Are you using HPE Power Protector software?

There are some FW updates available for this model, check and update if necessary.
https://support.hpe.com/connect/s/softwaredetails?language=en_US&collectionId=MTX-4d2653b1b9e64673
https://support.hpe.com/connect/s/softwaredetails?language=en_US&collectionId=MTX-20a704fcb7f944aa

Thank You!
I work with HPE but opinions expressed here are mine.

[RG24 · Accepted solution]

I managed to get it working only by sanitizing and adding in all the settings again.

[Sunitha_Mod]

Hello @RG24,

That's Awesome! 

We are delighted to hear you were able to resolve the issue and we appreciate you for keeping us updated.