Software Download

[Dennis1022]

I tried to download some software for my device and when I click to download it gave me an error that my request is being looked at and it will take 4 hours.  After the 4 hours, I tried to download the software again and I received the same message.  Has anybody experience this issue?

[Sunitha_Mod]

Hello @Dennis1022,

Thank you for posting.

Please provide the specific HPE product you are referring to, along with the download link and an error screenshot, so we can review the issue and assist you accordingly.

We await your response. 

[Dennis1022]

Thank you for reaching out.  Here is the requested information.

Link:  https://networkingsupport.hpe.com/downloads;fileTypes=SOFTWARE;products=Switches;softwareGroups=AOS-CX;productSeries=CX%206400%20Switch%20Series;softwareMajorVersions=10.13

The software for this one 6400/6300 CX switch and IOS version 10.13.  This also happened when I tried to download software for CPPM.  

[Sunitha_Mod]

Hello @Dennis1022,

Thank you for confirming! HPE Networking forum has moved to the Airheads Community. For HPE Aruba Networking product queries, request you to visit and post your query here: Airheads Community 

You can refer to the below link as well for more details:

HPE Networking forum migration to HPE Aruba Networ... - Hewlett Packard Enterprise Community

[Dennis1022]

So let me get this straight, I send you all of the info and you tell me to go to Airheads and post there.  Why didn't you just say that to begin with.

[JohnJohnson2]

Have you noticed any patterns or changes?

[Dennis1022]

I have not noticed anything weird other than I was able to download software and now I am unable to.