No Drives detected Dynamic Smar Array B120i

[FezanOwais]

Hello Everyone,

We are using HP storeeasy 1630 which uses 2 TB SAS hpe drives as storage for Video Recorder. The system was working normally when it was checked 2 weeks ago but today during routine check i found out that no drives were blinking. Couldnt remote the system so I  connected the monitor and found out that the array was showing no drive was connected. I tried rebooting and replacing one of the drives with original drive to no avail. I dont know what the issue can and help would be appreciated. I am attaching images for your reference.

<blockquote class="imgur-embed-pub" lang="en" data-id="a/cJWLKVe" data-context="false" ><a href="//imgur.com/a/cJWLKVe"></a></blockquote><script async src="//s.imgur.com/min/embed.js" charset="utf-8"></script> 

[neutral]

Hello @FezanOwais,

I don't see any image attached. Kindly share the picture.

Thanks & Regards,

Ashik N S

[FezanOwais]

Dear Ashik,

Thank you for your response. It was an Imgur link. I am uploading images here directly.

Best Regards,

Fezan Owais

[neutral]

Hello @FezanOwais,

Please check if the pre-requisites are met from this link - https://techlibrary.hpe.com/docs/iss/DL360pGen8/tsg/advanced/Content/160176.htm 

Also, try disabling the embedded HP Dynamic Smart Array B120i Controller in RBSU to check if the drives are detected.

Thanks & Regards,

Ashik N S