14GB e travan problems

[CA1093957]

my cooling fan died and apparently took my external tape drive with it. There was a spark, so I'm not surprised, I guess. I have deleted and reinstalled, reg-edited and re-installed, but machine can't find tape drive. I am a one man business and have 16 years worth of work backed up to tape. I am so screwed .....
Any idea's? Software can't find any drives, so I guess no "handshake" is happening. A printer that was looped thru tape drive is in same boat. ????

Also, since HP doesn't support Travan anymore, does anyone know if there is any other drive out there that can read these tapes????????

[CA756694 · Accepted solution]

Post your email address here and I'll sort you out with a solution that will recover your data for you. I work for HP, so it'll be free of charge.

[CA1093957]

Thanks,
it is
waldronr@ix.netcom.com

[CA1117718]

since i cannot seem to get mine to work with windows XP because i have been deserted by HP support, i can offer my machine if you are intersted. i have a colorado 14 g
roger

[CA1093957]

Thanks, but I already have a new drive. I just can't get win2k to find it.

[CA1093957]

Roger, I may need to take you up on that offer - if still availible. I am getting nowhere with what I have.
e-mail me if the offer is still open
waldronr@ix.netcom.com
Thanks,
Rich

[CA1093957]

I have replaced drives with another one that computer can see, but I get error messages with every tape. Mostly "Unrecoverable hardware error" but some have codes witht them:
(07-12-23-01-1502)
(08-0D-21-03-009D)
(08-03-23-01-5001)
I am running win2000pro as my OS and I have tried CBII 9.0 and 9.1 and STOMP - same message with all.
Any body have any ideas ????? HELP

[D. Saunders_2]

Dear John Nash,

I have 3 years of financial records locked on tapes for a 14GB External HP Colorado drive that won't work. I have looked at this forum for 7 hours on 5 days straight trying to find out an answer. Is it possible for you to work out a solution for me also that will recover my data? I'd appreciate assistance. My e-mail address is below.

D. Saunders
E-mail: dastudio@pobox.com


John Nash Mar 2, 2004 08:53:44 GMT 10 pts

--------------------------------------------------------------------------------
Post your email address here and I'll sort you out with a solution that will recover your data for you. I work for HP, so it'll be free of charge.